Hendersen-Webb Apartments
#14,946 #3 #537

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Hendersen-Webb Apartments

1025 Cranbrook Road, Cockeysville, MD 21030
(231 Reviews)
$1,152 - $1,844/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 1.5 Baths

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2 Beds, 2 Baths

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3 Bedrooms

3 Beds, 2 Baths

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Studio

Studio, 1 Bath

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Studio, 2 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D
D

Renter Ratings

D

Review Ratings

Noise

2.0

Grounds

1.5

Safety

1.3

Office Staff

1.0

Maintenance

1.3

Neighborhood

3.3

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B-

Number of reviews in the past 365 days

4

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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Hendersen-Webb Apartments Reviews

(231)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2008 - 2015

11/24/2023

Slum Lords

I lived in one of the Cockeysviile communities. My AC never worked. The apartment would be so unbearably hot in the summer that I would often need to take my kids elsewhere to stay. Many, many calls to maintenance. Please check out BBB complaints beforeā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2020 - 2023

    5/30/2023

    Not good experience poor management

    My experience with this apartment is bad the hall way always stinks and crotches and rat because of the trash my next door neighbor put on the hall way l can't breath well because it stinks so bad l have complained to the management coupleā€¦Ā See More >
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    anonymous

    Resident ā€¢ 2020 - 2023

    5/27/2023

    Really bad customer service, buildings falling apart, no issues resolved

    I moved in at the start of 2020 and quickly experienced issues. It seems as if my entire home is falling apart and staff have ignored me for years. I became friends with my neighbors and learned that they all had mouse/roach problems. Sure enough,ā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2020 - 2021

      5/24/2023

      Slumb Lords!!! Henderson Webb-AKA "Pebble Creek, LLLP"

      DO NOT MOVE USE THIS MANAGEMENT COMPANY!!!!!! Henderson Webb Management, AKA "Pebble Creek, LLLP." My son lived in their Essex location. He lived in the basement and it continuously flooded. Due to the flooding the carpet and the unit itself began to have mold andā€¦Ā See More >
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        MaxBmore

        Resident ā€¢ 2018 - 2019

        2/27/2022

        My Issue with Henderson Webb stems from bedbugs. For the life of me I couldn't figure out why. Why did I have them. Then I looked up and they were coming from the ceiling.....from my neighbor above. I contacted Henderson Webb who said they wouldā€¦Ā See More >
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          anonymous

          Resident ā€¢ 2021

          12/13/2021

          My experience here has been bad I donā€™t really say a lot but me and my wife and kids even my new born was bitten up by fleas from stray cats we been complaining and saying something bout sents March when we moved in butā€¦Ā See More >
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            eberwin1

            Resident ā€¢ 2021

            8/23/2021

            My name is Ebony Erwin, and I have been a resident of Hendersen Webbā€™s for going on 9.5 years. I recently transferred from Lakeview Apartments to a Cranbrook Hills/Barrettā€™s Delight. I didnā€™t have many issues at Lakeview until March of 2021 when the building gainedā€¦Ā See More >
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              anonymous

              Resident ā€¢ 2019 - 2021

              6/30/2021

              PLEASE DO NOT RENT FROM HENDERSON WEBB!! Everything seems to go well for the 2 months then my air condition seems to not be working so I called to have them come check the ac. They stated there was nothing wrong with the unit. Thenā€¦Ā See More >
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                anonymous

                Resident ā€¢ 2020 - 2021

                4/21/2021

                Mice infested !!!!! I wish I would have looked at the reviews before I moved in here . I cannot wait untill my lease is up so I can get outta here . I will never ever rent from Henderson Webb again in life .

                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2021

                  3/23/2021

                  Very disappointing. I wish I would've did more research before moving here. Ijust moved in and found mouse poop all throughout the kitchen and nothing has been done yet. Marks on the walls, crumbs in the drawers, food spots in the cabinets. Maintenance was supposedā€¦Ā See More >
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                    animal_lover25

                    Resident ā€¢ 2019 - 2021

                    2/22/2021

                    This place and Henderson Webb is AWFUL. Cedar Run apartments in Catonsville run by Henderson Webb is awful too. the water looks like coconut water and you cannot drink it. The maintenance is unprofessional and overpriced. They walk into your apartment without your permission. Roachesā€¦Ā See More >
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                      anonymous

                      Resident ā€¢ 2019 - 2021

                      1/6/2021

                      DO NOT SIGN A LEASE WITH THESE PEOPLE. It has been a nightmare living here. Itā€™s cheap for a reason. Horrible resident services. Horrible building and tenants. There was a CAT living in our hallway. It reeks of garbage and weed. I tried to terminateā€¦Ā See More >
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                        Angela_D116

                        Resident ā€¢ 2019 - 2020

                        11/3/2020

                        I have lived here for 2 years and it's pretty cool. I feel safe and my neighbors are very friendly. Our security door slams loudly but once it's shut .....it's shut. Can't win them all! Great community!ā€¦Ā See More >
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                          Mimi_P266

                          Resident ā€¢ 2020

                          9/27/2020

                          I hate it here. I've called to complain about the noise above me for 3 months and NOTHING has been done. I've been told to just call the police when instead, as a complex they should take care of it on their own. I've calledā€¦Ā See More >
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                            hannaht7155

                            Resident ā€¢ 2018 - 2020

                            9/2/2020

                            This place is a joke. Here I am again waiting over 2 hours for maintenance to come fix my air conditioner leak and replace the moldy drop ceiling tile. This happened about a month ago as well and it took me calling about 6 timesā€¦Ā See More >
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                              anonymous

                              Resident ā€¢ 2009 - 2020

                              7/21/2020

                              Hendersen Webb is absolutely disgusting!!! They have gotten worse over the years! I lived in Hendersen Webb for a little over 10 years. The past few years we had constant issues with our apartment. Infestation with bees, ants, roaches (from new people moving in). Weā€¦Ā See More >
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                                anonymous

                                Resident ā€¢ 2019 - 2020

                                1/13/2020

                                I moved into this community last year and other than a few initial problems with the apartment I have enjoyed it. There is plenty of parking outside my building which is an issue I had with my old apartment.

                                  Manager

                                  6/17/2020

                                  Hendersen-Webb Apartments
                                  Thank you for taking the time to let us know how we did. Have a wonderful day.
                                  Review Author Icon

                                  Terrileigh_C

                                  Resident ā€¢ 2019

                                  11/12/2019

                                  Well, I pray for this community the office seems nice and a lady by the name Mrs. Mary seems helpful it's neat and clean maitance is helpful and most have always been very nice. It hasn't always been good with some people but that's thereā€¦Ā See More >
                                    Manager

                                    6/17/2020

                                    Hendersen-Webb Apartments
                                    We are sorry to hear this. Please email these concerns and your contact information to chrism@henwebb.com at your earliest convenience. Thank you, Chris
                                    Review Author Icon

                                    Not happy at all hate

                                    Resident ā€¢ 2018 - 2019

                                    10/20/2019

                                    Absolutely NO preventative measures for pest control what so ever. I am dealing with mice. Something I have NEVER had anywhere else. When I called about it all they said was that they would bring me snap traps. Not helpful at all. I thought itā€¦Ā See More >
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                                      Briean_S

                                      Resident ā€¢ 2018 - 2019

                                      9/30/2019

                                      let's talk about this apartment! the first day we walked into our apartment it was a toilet in our living room. holes in the walls and rusty closets blinds. fast forward to the january 2019 my neighbor moved out and roaches started to appear everywhere.ā€¦Ā See More >
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                                        Andrew_F952

                                        Resident ā€¢ 2019

                                        9/24/2019

                                        Absolute liars. Thursday maintenance shows up at my door asking for a key because theirs doesn't work. That night when I got home my door was unlocked. I know I locked it. Maintenance entered my apartment and left no note and the door unlocked. Theā€¦Ā See More >
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                                          Jelizabeth

                                          Resident ā€¢ 2019

                                          8/26/2019

                                          Moved into Wellington gate only 1 month ago. There were holes in the apartment floors that I asked to be patched up before moving in and nothing was done at all. We have found mouse droppings in numerous spots along the perimeter of the apartment.ā€¦Ā See More >
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                                            anonymous

                                            Resident ā€¢ 2019

                                            8/12/2019

                                            just moved into these apartment and have not had any problems. It is very convenient for me to get to school. The apartment may not be the largest but the rent is reasonable and that is important to me being a full time student.

                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2017 - 2019

                                              8/12/2019

                                              I love my apartment at Spring Valley. It is very spacious and the kitchen is huge. I wish there was a washer and dryer in my apartment but it's not too much trouble going downstairs to the laundry room.ā€¦Ā See More >
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2014 - 2019

                                                8/6/2019

                                                I have enjoyed my stay at Woodstream so far. It is a very spacious apartment for the price. I have had a few maintenance issues recently but they have now been resolved. I contemplated moving to an apartment with a pool, gym, etc. but whyā€¦Ā See More >

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  • Laundry in Units
                                                  Pets
                                                  • Dogs Allowed
                                                    Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Deposit: Required. Rent: Required
                                                    Less Info
                                                    More Info
                                                  Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                  Leasing

                                                  With over 45 communities located throughout the Baltimore Metropolitan area, including Cockeysville, Timonium, Sparks, Essex, Dundalk, Catonsville, Columbia, Glen Burnie, and Loch Raven, Maryland, we have the apartment for you! We offer an excellent value plus a variety of styles and floor plans. Our communities are conveniently located with access to shopping, schools and major highways. We are very proud of the fact that most of our residents come to us through referrals from family, friends, and co-workers. Our service is second to none! If you are looking for value, convenience, and outstanding service, we have the apartment and neighborhood for you!
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                                                  This community is managed by

                                                  Hendersen-Webb, inc.

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                                                  Communities
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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 231 number of votes by renters, Hendersen-Webb Apartments is currently rated 3.2 out of 5 stars.
                                                  Hendersen-Webb Apartments is rated 1.5/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  Hendersen-Webb Apartments is rated 1.3/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  Hendersen-Webb Apartments is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  Hendersen-Webb Apartments is rated 1.3/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  Hendersen-Webb Apartments is rated 3.3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                  Hendersen-Webb Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Hendersen-Webb, inc.
                                                  Dogs Allowed
                                                  Deposit: Required
                                                  Rent: Required
                                                  Restrictions: Breed restrictions apply.
                                                  Cats Allowed
                                                  Deposit: Required
                                                  Rent: Required
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 1.5 Baths
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  Studio, 1 Bath
                                                  Studio, 2 Baths

                                                  Check Availability

                                                  Hendersen-Webb Apartments

                                                  March 2024

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                                                  Hendersen-Webb Apartments is an apartment in Cockeysville in zip code 21030. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,844. Nearby cities include Timonium, Lutherville Timonium, Hunt Valley, Sparks, and Lutherville.

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