Review History for anonymous

Alister Town Center Columbia


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anonymous

Resident 2006 - 2007

2/4/2007

I have lived at Island Club for 8 months - and I have been incredibly PLEASED with my decision to live here. <br><br>Residents - all of the other residents I have met are very friendly. Unique about our interaction is that NO ONE ever mentions anything negative about Island Club. I have NEVER had this experience at other apartment communities. Usually, residents comisserate about community problems - this does not occur at Island Club. It is a well-run complex.<br><br>Maintenance - Over 8 months I have put in a few maintenance requests as outlined below:<br>1. A/C went out - fixed within 24 hours - no "refix" was required.<br>2. Refrigerator started to get rust - replaced with a new unit within three days.<br>3. Hot Water heater - running out of hot water quickly in shower - fixed within 24 hours - no "refix" required.<br><br>I also would like to point out that when I do report maintenance problems - the manager shows concern for my issue and is quite pleasant to work with. Also, if I run into one of the maintenance staff - they ask me about the fixes - if everything is still OK. EXCELLENT CUSTOMER SERVICE!<br><br>Noise - I seldom hear any noise from adjoining apartments - I have a unit on either side of me and below me. I am VERY picky about not hearing noise from other units - and I am 100% pleased with the lack of noise I hear.<br><br>Safety - I feel perfectly safe walking around outside at any hour of the day. I often come home quite late at night (after 1am) and have yet to notice anything shady at all! I occassionally walk to the Columbia Mall or to the Dorsey Search Village Center after dark - and I have never had any problems. <br><br>Management/Staff - the MOST professional and friendly group of people I've encountered at any complex (manager, rental agents, maintenance). They were incredibly friendly and helpful as I sought information about moving in - and they have remained just as friendly over the 8 months I've lived here. They go out of their way to treat residents well and with the utmost respect. See my section on maintenance above - excellent service here.<br><br>BGE Bill - I have yet to owe my budget billing amount - always below. <br><br>Wish List:<br>1. I wish the apartment community had updated appliances - they are sort of old - but they work just fine and look fine. When I have issues with them, they either fix them or replace them (see maintenance above).<br>2. I can't think of anything else!<br><br>OVERALL - EXCELLENT apartment community. My experience has been fantastic. I will continue to live at Island Club until I purchase a home! I recommend Island Club highly!<br><br>

    Review 118 out of 146

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    Alister Town Center Columbia

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