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Avana Northlake

12622 Grey Eagle Court, Germantown, MD 20874
(265 Reviews)
$1,573 - $2,238/mo
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Floor Plans & Pricing

1 Bedroom

One Bedroom One Bath (709 SF)

1 Bed, 1 Bath | 709 sq. ft.

$1,573

1 Available Unit

See Floor Plan Details

2 Bedrooms

Two Bedroom Two Bath (1013 SF)

2 Beds, 2 Baths | 1,013 sq. ft.

$2,047 - $2,217

2 Available Units

See Floor Plan Details

Two Bedroom One Bath (887 SF)

2 Beds, 1 Bath | 887 sq. ft.

$1,857

1 Available Unit

See Floor Plan Details

Two Bedroom Two Bath (937 SF)

2 Beds, 2 Baths | 937 sq. ft.

$2,238

1 Available Unit

See Floor Plan Details

Two Bedroom Two Bath (942 SF)

2 Beds, 2 Baths | 942 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

A-
A-

Renter Ratings

A-

Review Ratings

Noise

3.5

Grounds

4.4

Safety

4.0

Office Staff

4.0

Maintenance

4.4

Neighborhood

4.5

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

15

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

A

Average time to respond to reviews

2.8 days

View Community Timeline
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Avana Northlake Reviews

(221)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1150769

Verified Resident ā€¢ 2022 - 2024

3/21/2024

By the way, the job was well done except that they fixed the handle of the door upside down. By the way, the job was well done except that they fixed the handle of the door upside down. By the way, the job was well done exceptā€¦Ā See More >
    Manager

    3/22/2024

    Avana Northlake
    Hey Verified Resident 1150769 - our pleasure! Happy you had a great experience. Feel free to give us a call with any other questions! We're always happy to help.
    Review Author Icon

    Resident 1229951

    Verified Resident ā€¢ 2013 - 2024

    2/27/2024

    I've lived here at Northlake for over 10 years and have enjoyed it most of the time, with the one caveat and that is the neighbors you get you cannot choose and it's basically the luck of the draw .I've had good neighbors and I'veā€¦Ā See More >
      Manager

      2/29/2024

      Avana Northlake
      Awww, thanks Verified Resident 1229951! We really appreciate your kind words about Avana Northlake! Can't wait to see you again! Have an excellent day.

      Updated Review

      Review Author Icon

      Resident 1045286

      Verified Resident ā€¢ 2020 - 2023

      12/9/2023

      This apartment needs CCTV. Tenants should be responsible if disposing petā€™s mess. Avana should be strict with noise. Our neighbors are very loud at night, I have complained many times but I donā€™t know if they did something about it or they just donā€™t care.ā€¦Ā See More >
        Manager

        12/12/2023

        Avana Northlake
        Verified Resident 1045286, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (301) 428-9775 to discuss this further.
        Review Author Icon

        Resident 1198973

        Verified Resident ā€¢ 2017 - 2023

        11/13/2023

        The leasing office does not respond to calls and management never calls back. The maintenance salts the ground after it snows and the mailbox keeps breaking and nobody does anything about it. If there was an emergency I would think twice before calling because nothingā€¦Ā See More >
          Manager

          11/15/2023

          Avana Northlake
          Verified Resident 1198973, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

          Updated Review

          Review Author Icon

          Resident 1163008

          Verified Resident ā€¢ 2022 - 2023

          11/2/2023

          Everything is very convenient in the area Iā€™m just at peace living here I donā€™t really have much to say so far so good just been here a year and 3 months I havenā€™t any complaints living here so thank youā€¦Ā See More >
            Manager

            11/3/2023

            Avana Northlake
            Verified Resident 1163008, thank you for your kind review; we are happy to pass along your comments to the team here at Avana Northlake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

            Updated Review

            Review Author Icon

            Resident 1192884

            Verified Resident ā€¢ 2007 - 2023

            10/25/2023

            I've been here for over 10 years and I love the location but since my vehicle was broken into I now have safely concerns. The neighborhood seems to be changing and not for the better. I will probably not renew my lease next year.

              Manager

              10/26/2023

              Avana Northlake
              Verified Resident 1192884, your satisfaction is our top priority. If you have any further questions, please don't hesitate to reach out!
              Review Author Icon

              Resident 1192849

              Verified Resident ā€¢ 2023

              10/25/2023

              Maintenance at Nortlake is great. Requests that I have made have been handled the same day. If it wasnā€™t for the Roaches (my biggest issue), I would definitely want to stay a longer term. As Itā€™s just enough space for me and my teenager.ā€¦Ā See More >
                Manager

                10/26/2023

                Avana Northlake
                Verified Resident 1192849, thank you for your kind review; we are happy to pass along your comments to the team here at Avana Northlake! If you're ever in need of more help, please let us know!
                Review Author Icon

                Resident 1188203

                Verified Resident ā€¢ 2020 - 2023

                10/9/2023

                I like to live avana north lake because it's great place to be. I love the community because they friendly, quiet enjoyable to be live with it. It's clean place. People are very comfortable to be neighbors together. They are very social and care people.

                  Manager

                  10/10/2023

                  Avana Northlake
                  Verified Resident 1188203, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!
                  Review Author Icon

                  Resident 1183419

                  Verified Resident ā€¢ 2022 - 2023

                  9/23/2023

                  Avana Northlake is a great property to be apart of. The area is very wooded and private and is so close to so many convenient shops and restaurants. The complex is kept up pretty well and the units are beautiful as well.

                    Manager

                    9/26/2023

                    Avana Northlake
                    We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
                    Review Author Icon

                    Resident 1178203

                    Verified Resident ā€¢ 2023

                    9/8/2023

                    Elevator, needs elevator. It would be a big help to residents to have an accessible elevator for easier way to go to the apartment. And if thereā€™s big and heavy package it would not be too difficult to carry them.ā€¦Ā See More >
                      Manager

                      9/22/2023

                      Avana Northlake
                      Verified Resident 1178203, we're happy you found our staff to be so supportive during your experience here at Avana Northlake. Thanks again for taking the time to leave us this information about your recent visit. Take care!

                      Updated Review

                      Review Author Icon

                      Resident 904195

                      Verified Resident ā€¢ 2022 - 2023

                      8/21/2023

                      ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦ā€¦Ā See More >
                        Manager

                        8/25/2023

                        Avana Northlake
                        Thank you again for taking the time to let us know how we did. We hope you have a great day!
                        Review Author Icon

                        Resident 1151044

                        Verified Resident ā€¢ 2022 - 2023

                        6/17/2023

                        For me I would definitely recommend this community to live. You have everything at your reach. The keeping of the community is always clean and I appreciate that. The team seems very friendly, nice and welcoming. There are parks, schools, public transportation and local entertainment.

                          Manager

                          6/20/2023

                          Avana Northlake
                          Verified Resident 1151044, thank you for sharing your positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
                          Review Author Icon

                          Resident 1149486

                          Verified Resident ā€¢ 2023

                          6/12/2023

                          I am new here but for now all my friend love the house love the place. I will recommand Avana to my friend. I hope for me ans my childrens to live in Peace and love with ecerybody. The place is not far of the centerā€¦Ā See More >
                            Manager

                            6/13/2023

                            Avana Northlake
                            We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                            Updated Review

                            Review Author Icon

                            Resident 1142244

                            Verified Resident ā€¢ 2017 - 2023

                            5/19/2023

                            Overall I really like it here. It seems the leasing office is severely understaffed. Staff members change frequently. Itā€™s difficult to get a someone who is actually in the office to answer a phone call. Leaving messages with the answering serviceā€¦Ā See More >
                              Manager

                              5/23/2023

                              Avana Northlake
                              Hello Verified Resident 1142244, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
                              Review Author Icon

                              Resident 1137063

                              Verified Resident ā€¢ 2017 - 2023

                              5/4/2023

                              I've been here since 2017 I love everything about North Lake. Grounds are very well kept apartments are well kept up to date. The staff is always willing to help a situation. With perks like these makes me wanna stay until my forever.

                                Manager

                                5/5/2023

                                Avana Northlake
                                Hi Verified Resident 1137063, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
                                Review Author Icon

                                Resident 1118281

                                Verified Resident ā€¢ 2022 - 2023

                                3/5/2023

                                Great clean friendly community . Staff is very vigilant. They respond quickly . Never had any problems . Though I do wish we had better gym equipment. And hours . Maintenance is awesome. Compound is very clean . Neighbors are very nice . Great communityā€¦Ā See More >
                                  Manager

                                  3/8/2023

                                  Avana Northlake
                                  Hi Verified Resident 1118281, thank you so much for your positive comments about Avana Northlake! Thanks again for the recommendation, and have an amazing day!

                                  Updated Review

                                  Review Author Icon

                                  Resident 544953

                                  Verified Resident ā€¢ 2013 - 2022

                                  12/29/2022

                                  My experience is good no complain everything been going well the staff in the office Tyler, John, one of the maintenance guys I donā€™t remember his name but they all been very helpful before it was not good I wasnā€™t happy to stay here butā€¦Ā See More >
                                    Manager

                                    1/1/2023

                                    Avana Northlake
                                    Thank you again for taking the time to let us know how we did. We hope you have a great day!

                                    Updated Review

                                    Review Author Icon

                                    Resident 559925

                                    Verified Resident ā€¢ 2014 - 2022

                                    11/18/2022

                                    All goooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

                                      Manager

                                      11/20/2022

                                      Avana Northlake
                                      We appreciate your positive review about your recent experience with us!
                                      Review Author Icon

                                      Resident 1085826

                                      Verified Resident ā€¢ 2022

                                      11/16/2022

                                      Very spacious apartments with a nice balcony. Walking distance to the Amish Market, shopping and restaurants. Very close to nice parks and nature trails. Staff is very responsive and the service requests are done in a timely manner.

                                        Manager

                                        11/17/2022

                                        Avana Northlake
                                        Hi Verified Resident 1085826, thank you so much for your positive comments about Avana Northlake! If you have any further questions, please give us a call. We're always happy to help!
                                        Review Author Icon

                                        Resident 1077077

                                        Verified Resident ā€¢ 2020 - 2022

                                        10/20/2022

                                        Love the community,neat and maintenance is top notch ,my only concern is still the smoking of Indian hemp which makes breathing unbearable in my Apt .It stopped for a while and it has resumed .The authorities sent notices which made the person stop for aā€¦Ā See More >
                                          Manager

                                          10/21/2022

                                          Avana Northlake
                                          Verified Resident 1077077, your wonderful feedback and rating mean a lot to us.
                                          Review Author Icon

                                          Resident 1075386

                                          Verified Resident ā€¢ 2022

                                          10/14/2022

                                          Moved in here in recently, weā€™ve been here for a couple weeks. The community is lovely and quiet, neighbors are very friendly and weā€™ve met a few. The apartments are cozy and appliances all work which is a big plus. The only downside so farā€¦Ā See More >
                                            Manager

                                            10/18/2022

                                            Avana Northlake
                                            Thank you again for taking the time to let us know how we did. We hope you have a great day!
                                            Review Author Icon

                                            Resident 1070915

                                            Verified Resident ā€¢ 2019 - 2022

                                            9/30/2022

                                            Pedro is very nasty & rude. Heā€™s alway angry & complain about things he has to fix. He is not pleasant to see come in door. He needs to take customer service training. He does not seem to understand that he is here to serveā€¦Ā See More >
                                              Manager

                                              10/7/2022

                                              Avana Northlake
                                              Verified Resident 1070915, your satisfaction is our top priority. Thanks for taking the time to leave a review.
                                              Review Author Icon

                                              Resident 1050698

                                              Verified Resident ā€¢ 2019 - 2022

                                              8/2/2022

                                              The living conditions here is very poor and maintenance services is very poor too. They try to manage and accommodate things that needs to be fixed properly and say it is done but the issues still remains

                                                Manager

                                                9/8/2022

                                                Avana Northlake
                                                Verified Resident 1050698, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you'd be willing to provide more feedback, please reach out to us at (301) 428-9775 so we can assist you further.
                                                Review Author Icon

                                                Resident 1041363

                                                Verified Resident ā€¢ 2022

                                                7/2/2022

                                                Office services are getting delayed and seems they are not interested in replying to people. I have sent multiple reminders over an email to get the mailbox issue resolved but haven't received any satisfactory response from the office.

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 1005845

                                                  Verified Resident ā€¢ 2014 - 2022

                                                  6/22/2022

                                                  It's a nice community at times people move in breaking the lease noise levels,there was a incident with a pit bull and since then I've seen several residents with pit bulls,management might want to keep an eye on it,a lot of vehicles with no parkingā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer and Dryer Included in Apartment Home
                                                    Pets
                                                    • Dogs Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Animal type not listed Allowed
                                                    Other
                                                    • 9' Ceilings
                                                    • BBQ and Picnic Area
                                                    • Central Heating and Cooling
                                                    • Eat-in Kitchen
                                                    • Fitness Center
                                                    • Furnished
                                                    • Large Closets
                                                    • On-Site Maintenance
                                                    • Pets Allowed
                                                    • Playground on Site!
                                                    • Plush Carpeting Throughout Living Area
                                                    • Pool
                                                    • Private Balcony or Patio
                                                    • Spacious One and Two Bedroom Apartment Homes
                                                    • TV Lounge
                                                    • Tennis Court
                                                    • Walking Trails
                                                    • Well Equipped Kitchen with Oak Cabinetry
                                                    • White Appliances
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                                                    Show More

                                                    Leasing

                                                    We are now accepting in-person, self-guided, and virtual tours via scheduled appointments only. Please schedule yours today.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3212

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 265 number of votes by renters, Avana Northlake is currently rated 3.7 out of 5 stars.
                                                    Avana Northlake is rated 4.4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Avana Northlake is rated 4.4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    Avana Northlake is rated 3.5/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    Avana Northlake is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Avana Northlake is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Avana Northlake is rated 4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 2.8 days to their community reviews in the past year.
                                                    Greystar
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Animal type not listed Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    March 2024

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                                                    Beds

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                                                    Baths

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                                                    Avana Northlake is a 709 - 1,013 sq. ft. apartment in Germantown in zip code 20874. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,573 - $2,238. Nearby cities include Montgomery Village, Clarksburg, Gaithersburg, North Potomac, and Derwood.

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