Review History for ExcelsiorWV

Daniels Run Apartments


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ExcelsiorWV

Resident 2004 - 2010

12/10/2011

A great place with limitations that really aren't their fault

I've been here for nearly seven years and since I've seen a few negative reviews pop-up here I thought I'd chime in. Let me just relay one story that makes this a difficult place to leave. I once called the maintenance line to get my hot water fixed and also fix a leak in the toilet. Boring, mundane, stuff that happens everywhere eventually (everything breaks). They promptly fixed everything the next day while I was off at work. Here's the surprising part. They >also< unclogged my sink (I assume they noticed it while testing the hot water) and apparently they also noticed a slight leak in my fridge. They had put in a new one and left the old one in the kitchen for me to unload (still plugged in). The next day they came back and removed the old fridge. All of this happened without me even asking. I had noticed the slightly clogged sink and didn't think much of it (hey, I'm a single man who rarely cooks) and I wasn't too worried about the fridge. But, this sequence of events shows attention to detail and initiative that is rare for any maintenance staff. I feel this should be praised. Yes... the place does have a parking problem - few apartment complexes don't. Yes... it's in a bit of a sketchy neighborhood with only a mexican market nearby. But, how is this Daniel's Run's fault? What can they do about it? I'm here because it's close to my work, is at a reasonable price, and clearly, the maintenance team does its job. My one-bedroom apartment (on the top floor) is virtually silent, either that or I just have quiet neighbors. I do wish it was closer to a metro station (it's 3-4 miles to any of three College Park, Takoma Park, or Silver Spring) but again - not their problem. All I'm saying is that this place should be blamed for things they are directly responsible for - and so far in my case I haven't experienced any problems of that particular kind. Thanks.

    Review 28 out of 76

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    Daniels Run Apartments

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