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Fox Rest


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anonymous

Resident 2010 - 2012

5/9/2012

ROACH INFESTED..OLD OLD OLD..SMELLS BAD..OLD APPLIANCES!!!!!!!!

Iam VERY VERY DISAPPOINTED!!!!!! These apartments are old and ROACH INFESTED. ROACHES JUST EVERYWHERE!!!! DONT MAKE NO DAMN SENSE!!!!. I have NEVER in my life lived like this NEVER!!! I won't even have friends & family over because of the roach infestation. It doesn't do any good to have your SO CALLED apartment exterminated, the roaches just keep coming to no end. Shortly after I moved in I noticed the roaches, I called the office they said they will check out my apartment, NEVER DID ABSOLUTELY NOTHING TILL THIS VERY DAY!!! Office has a trash can in every building by the mailbox for ONLY residents to place their unwanted advertising mail, neighbors throw food in there, there was a shoe box one time, I mean its piled up overflowing onto the floor, REMOVE THE TRASH CANS!!!! There have even been roaches crawling on the steps in my building. I noticed the apartments closer to the rental office building looks so nice and well kept but as you get closer to the end THEY LOOK SO HORRIBLE AND NASTY AND JUST DOWN RIGHT ------!!!! A resident from the building suppose clean the buildings but hardly does. But yet, they have someone else cleaning the rental office building. The rental office building stays so clean and the grounds around the rental office and near it while some of the further away buildings have gone to nothing.its just not right at all to do residents this way when you just want a decent place to lay your head. I CANT WAIT TO GET OUT OF HERE AND FAR FAR AWAY FROM HERE, A PERSON LIKE ME FEELS TRAPPED HERE BECAUSE I DONT HAVE THE MONEY TO MOVE, I DO KNOW GOD CAN MAKE A WAY FOR ME AND OTHERS WHO MAYBE IN MY SITUATION. PLEASE DONT MOVE HERE ITS NOT WORTH IT. ONE MORE THING I VERY VERY SELDOM EVEN COOK BECAUSE WHEN I DO THE ROACHES REALLY SHOW UP!!! SO DISGUSTING! LOOK ELSEWHERE BUT HERE PLEASE!!!
    Manager

    5/10/2012

    Fox Rest
    Dear Customer, Grady Management has every desire to address your needs and provide the best solutions available to resolve your concerns. Management is aware of the issues you mentioned in your posting and want to assure you that we are working diligently to resolve them. However, these items require the cooperation of management and the residents. We offer weekly pest control services and clean each building at least twice each week. We are pleased to have residents such as you who take pride in their apartment home and the apartment community. Please provide us your direct contact information via email at info@gradymgt.com. We would like to contact you personally in the coming days to make our best effort in regaining your confidence in our company. In addition, we will further evaluate how we can reduce and if possible prevent these issues from occurring in the future. Please accept our sincerest apology for any trouble or inconvenience these issues have caused you. Again, we appreciate your feedback as it will assist us in the future. Thank you, Grady Management

    Review 106 out of 138

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