Review History for Crayon3330

The Seasons


Updated Review

Review Author Icon

Crayon3330

Resident 2020

12/16/2020

I have been living here since August of 2018. Gold Oller charges us damn near $2300 a month for rent. It is a three bedroom townhouse. The downstairs bathroom has been leaking ever since we got here. The water damage was so extensive, I had a constant leak in MY BEDROOM that it took Gold Oller over 7 months to come and look at. One excuse after the other.....while we were dealing with wet, moldy, humid conditions in a unit that costs way to much! Also, to even further exacerbate matters, the dryer has never worked! i wish I could dry at least one load of clothes without having to re-dry the load at least 7 times! No exaggeration! I put in service requests for this dryer since we have lived here, and maintenance comes over and says the dryer is too close to the wall, or there are too many things on top of it....when you take the things off, and pull the dryer away from the wall it still does not work at all! Yet my husband and I are still paying damn near $2300 a month still to live here regardless of the conditions. We are working really hard to get the hell out of here right now.
    Manager

    1/4/2021

    The Seasons
    Hello Crayon3330, we appreciate you taking the time to leave us this feedback. In order to fully address your issues we would need your name and address so we can reach out with a resolution. Can you please call 301-490-2202 and provide that information so we can get right on it? Thank you in advance.
    1 Previous Review

    Previous Review

    Review Author Icon

    anonymous

    Resident 2010

    1/14/2010

    Not a nightmare, but there are some unpleasant occurences

    I moved here in June of 2008. Initially there was a constant problem with noise and disruptive, violent behavior from my next door neighbors. It took place daily, always after 2:00AM. I tried to complain via telephone but was told by Penny that I could only be heard through a formal letter. I wrote one, two, three letters, and continued to call the police on them, (especially when the violence turned bloddy), until they were finally asked to leave. Since they've moved out, the only problem I have is the staff in the office. The girls who help you out in the beginning are way cool. It's the ------- who collect rental payments that lack customer service. Specifically, Jamilah and Grenanda have nasty attitudes more often than not. If you are in the business of dealing with people, then you should have extensive customer service training in order to at least be equipped to put up a facade of friendliness which is definitley lacking. Finally, the cost of the rent keeps going up, and up, and up. It's not exactly affordable. You may as well buy a condo or a townhome. because you're paying a mortgage at The Seasons. I can not wait until I buy my own home so I don't have to deal with rude office staff, jacked up heating bills, messed up air/heating system, the dog mess all over my walkway, the children playing in the middle of the street with attitudes like you shouldn't be there with your car, instead of them with their football, (isn't there a park nearby or something?), and all of this for soooo much money!

      Review 325 out of 1034

      Share This Review

      Contact Property

      The Seasons

      March 2024

      Sun
      Mon
      Tue
      Wed
      Thu
      Fri
      Sat
      1
      2
      3
      4
      5
      6
      7
      8
      9
      10
      11
      12
      13
      14
      15
      16
      17
      18
      19
      20
      21
      22
      23
      24
      25
      26
      27
      28
      29
      30
      Beds

      0

      Baths

      0

      Share This Review