Review History for anonymous

Oxon Hill Village


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anonymous

Resident 2014 - 2015

1/5/2015

I have lived around here since May 2014 the parking around here sucks. I have an assigned spot but yet everyday somebody is in my spot. One day I had a friend go to my house so the rental office could come fix something by the time she got to the house somebody was in my spot. Tow company says I had to be there because I was the lease holder. Now shes driving my car that is on the lease with my parking pass. I call the rental office explain whats going on and the response I get is how can I help you.... then was told she had to go park in visitor. That's just crazy. Another example come somebody is in my spot I call the tow company they come have the car up the people finally come out and have to pay $50 two nights later the same person is in my spot smh. Visitor parking stays full I cant even have company and the one time I did I had to have my company park at the shopping center and go get them. It really is ridiculous. Every once in a while big roaches pop up in my apartment their like little mice. I cant wait till im able to move.
    Manager

    1/7/2015

    Oxon Hill Village
    Thank you so much for sharing your experience and sentiments. We continuously strive for excellence and this is definitely a situation for which we would have preferred a much more positive outcome. We truly apologize for the way you feel. Oxon Hill Village is diligently working to resolve parking concerns. Management offers FREE weekly extermination services to our residents should they need it. We are aware that everyone's housekeeping practice is not the same, so every effort is made to eliminate unwanted pests should a concern be reported. Please contact the Resident Services Center so that we may provide an appropriate response to any questions or concerns you may have. You may also contact our Community Relations Department at (800) 900-9439 or by email: communityrelations@smcmail.com. Best Regards, Alicia

    Review 106 out of 235

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