BEWARE, FAKE REVIEWS TO IMPROVE RATING!!! Yes, there are ways to do it even though the review says its coming from a "verified resident". Ratings used to be below 40% recommended. Just look at what follows a "No" recommendation and how many.
Manager
1/6/2014
Congressional Towers
After many years of reviewing post that we felt did not represent the sentiments of the vast majority of our residents, Congressional Towers has decided to take a more proactive approach to providing access for all residents to participate in the conversations that take place on this site. Residents are invited to share their experiences in our community through a third party company (Satisfacts), via email after the completion of all service request in their apartment homes, when a new resident moves in, and current residents during their lease term with us.
We are excited that more residents are taking this opportunity to rate our service and their experience in our community. Every post is regarded as chance for us to evaluate what is working well in our community and insight on how to improve the quality of service we can provide to all prospects and residents.