Review History for Parham912

Carriage Hill Apartments


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Parham912

Resident 2004 - 2012

11/14/2012

I have had the opportunity to observe Miss Danielle Nelson each and every time that i have gone to the rental office to pay my rent, make a complaint, or just to have something moved quickly in my apartment. On every encounter that i have had with Miss Danielle, it has been extremely pleasant and professional. I just want to highlight one incident where I was so upset and screaming looking for the Property Manager Todd Wilson, i was acting like a real jackass. I had just gotten out of the hospital from a major accident injured from head to toe. I went to the office and I was ready for a fight, i was yelling and screaming and didn't want to even speak to Danielle, I wanted Todd. I was shaking and everything. Miss Danielle calmly grabbed my hand (and NO ONE touches me except my wife) and she gently asked me to calm down and asked if i had taken my medicine. She asked for someone to call my wife to help me. My wife came with my meds but the whole time Miss Danielle calmed me down and helped me slow down. I thought she was my medical dr at that point! She's good! At that point, I knew then that she was a true Carriage Hill professional, and had my best intrest and the entire Carriage Hill's intrest at heart. On another note, I've had an oppotunity to observe her as the community coordinator for events, and i've never had so much fun since she took that position. I'm 54 years old and I had the most fun at the haunted house event they had! And the children had so much fun! I am writing this to express my sincere thanks for Carriage Hill hiring Miss Nelson because Carriage Hill-I don't know who identified the role that she is playing now but they knew the right person for the job! By me being handicap, she makes it her personal mission to check on not only me, but the other handicap residents. We're the forgotten few and we are so happy to have her here and I just wanna put my thumbs up to Carriage Hill and I see a whole lot more mobility for her and a much more on hand of teaching others how to conduct themselves in a Carriage Hill manner. Although, this time next year, unfortunately, i will be moving to San Antonio, TX, but if i ever had to come back, Carriage Hill is the home for me and my family. Cornelius Parham Senior Paster Parham

    Review 81 out of 160

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