Review History for AHResident100

The Edge


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AHResident100

Resident 2013 - 2014

12/14/2014

I lived in Knollwood Place (Conventry - 2Bed, 2Bath) for almost 9 months till I moved out in May 2014 due to job transfer. I have stayed in couple of other apartments in the area and I would give the highest rating to Knollwood. The rooms are a bit smaller and so as the apartment unit, but if you are happy with it, don't worry about anything else. The staff members, Ken & Dan, are prompt and responsible and the concerns were addressed lighting fast. One morning after a heavy snow night (yes, 2014 Jan), my car got stuck while entering the main drive (Pine Knoll Dr) and Dan saw me from far where he was clearing the main driveway with the truck. He drove fast and jumped out of the truck with a showell and told me, "I will take care of it; you be inside the car". In less than 2 min, I drove out of there and reached office on time. What else do you need in such a situation? When I was about to leave this apartment, I have scheduled a carpet cleaning company to clean my unit (though I stayed only for less than 9 months), because of a previous bitter experience. Ken called me up 2 days before the carpet cleaning day and asked me if he can come a take a look at the carpet in my apartment. I told him to wait for 2 days as I have a cleaning scheduled in 2 days. He replied, "we will be doing a complete carpet cleaning after you move out; then why are you wasting the money?". I told him to come in, he just took a peak look and told me "Cancel the carpet cleaning that you have scheduled, the carpet looks good". I never faced any issue during my 9 month of stay here and we (me, wife and son) were completely happy. I would really recommend this place, if you are looking for a peaceful stay.

    Review 25 out of 76

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    The Edge

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