I lived for one year in a 3 bedroom town house. We had little trouble with the town house, had a carbon monoxide alert go off and was told it was nothing however they spent an entire day placing new parts into the furnace which is a good thing. Was not thrill on the timming - it was mid winter and was told it was common and they would be come in the morning. I shut off furance at 4:00am and they did not show up until 11:00am... anyway.. I was over changed almost 800.00 in my opinion in water chanrges and rent payments combined with late charges that were primarily a result of the over billing and incorrect tracking of the water bills. I have written to them for a response and I have been blown off for months now.. I am going to be forced to take legal action to get a resolution to the money issues... all I wanted was an explaination to my findings and have been waiting for months... calling weekly almost daily