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Franklin River

28733 Franklin River Drive, Southfield, MI 48034
Website
76%
121
Reviews
76%
% Recommended
59%
City Average
10/22/14
Verified Resident

I have been in the United Stated for almost five years and I lived in more than four communities but The last two monts were the best with Franklin river community . I wish that I can live here untill My… Full Review ▶

10/12/14
Verified Resident

I really like my apartment. The people and staff are awesome. No problems, everyone speaks and are very kind. I just love our double sinks and patio. In the morning the sun shines so bright. I would recommend these apartments to… Full Review ▶

08/26/14
Verified Resident

Overall, Franklin River is a nice apartment community. I have had issues with the rental staff, security of the parking lot, and some of the not-so considerate residents. Also, a perk such as a free carpet cleaning shoud be with a… Full Review ▶

08/04/14
Prospective Resident

DO NOT MOVE IT'S A SCAM, MOST UNPROFESSIONAL STAFF I HAVE EVER MET!!! Me and my brother went to go see this place 3 times, and all 3 times we were shown the best sample apt with new gas, fridge. In… Full Review ▶

08/02/14
Resident

These apartments were nice overall. The issues we had were due to maintenance. There were some openings that were not properly closed off outside which caused birds to get in above are ceiling. It was pretty creepy hearing birds walk above… Full Review ▶

08/02/14
Verified Resident

I've had a few maintenance issues since moving in here a month ago. They have handled them all efficiently so far except for an air conditioning problem in which my bill was excessive and the complex has so far refused to… Full Review ▶

07/23/14
Verified Resident

So far, the experience has been great. The building is clean. The pool is clean. The front office staff is nice. I love the BINGO game for the complex. Maintenance responded to my service request in a timely manner. I would… Full Review ▶

06/19/14
Verified Resident

No complains in general; only the repair took more than a week to get done but the maintenance person was great; Recommendation: In the Gym bathroom is nothing to put your stuff while in the shower (bench, hooks)AND you may use… Full Review ▶

06/10/14
Resident

Thin walls and rude neighbors!!! Neighbors are loud on the side and above disturbing all possible peace. Just last night there were people in a car playing very loud music for about 45 mins after midnight, and this isn't the first… Full Review ▶

06/09/14
Verified Resident

This is the worst leasing experience I've ever had. They just want your rent paid; They rushed me to take occupancy only not to have the unit ready, ie: kitchen cabinet was hung wrong and fell off, fridge rack was broken,… Full Review ▶

06/07/14
Verified Resident

I found this location on Craigslist. I wasn't sure of what to expect but this is my 2nd year here and I have had nothing but a good experience. I have had work requested and it has been done professionally and… Full Review ▶

05/19/14
Verified Resident

Overall I like the complex. I am disappointed that my move in checklist issues have not been addressed. The entry door into building closes extremely hard and can clearly be heard every time someone enters the building. Landscaping overall looks great.… Full Review ▶

Manager Response
04/28/14
Verified Resident

I'm thoroughly please with my community thus far. I find the office, maintenance staff and neighbors to be extremely friendly and helpful. The surroundings are very well maintained and adds to the peaceful surroundings of the community. Full Review ▶

04/22/14
Verified Resident

My experience has been good since moving here however I think that the lighting in the carports may need to be addressed in the future. As a single woman I don't always feel safe when coming home at night. Outside of… Full Review ▶

04/16/14
Verified Resident

I am still trying to become a better resident but some times the tenant here are not accommodating to the needs of there neighbors. Management does need to explain the rules of the community to new tenants. The units needed updating… Full Review ▶

03/20/14
Verified Resident

I never see the new security man, what happened the other company always had a visible vehicle that made me feel safier. I would like more visibility of the security. Also I would like to see some internal updates done to… Full Review ▶

02/21/14
Verified Resident

My expierience has been great living here it's peaceful .I love the convenience of all the stores for shopping and restaurants and the freeways being very close.It is very spacious plan and simple it is a place. that I call home… Full Review ▶

02/19/14
Verified Resident

I love the view from my apartment. The Staff is very helpful and some are friendly. Not pleased about all the snow and ice in parking area. A much better job could have been done. Apartments are old and need remolding… Full Review ▶

Manager Response
02/12/14
Resident

Honestly, I thought it was excellent to move here, but as the months have gone on, its been stressful primarily because I feel the rent is overpriced. We should at least have our own washer and dryers in our units instead… Full Review ▶

12/05/13
Resident

This apartment is full of filth. Hallways smell of smoke. Staff appear to be good but they change every few months and a new batch shows up. The control is all with Paragon properties and it is vertually impossible to talk… Full Review ▶

09/16/13
Verified Resident

For the amount of money I'm paying, it is very hard to sleep when all I hear is trucks from Meijers pulling in and out 24 hours a day, and the view from my patio of the back of Meijers is… Full Review ▶

09/12/13
Verified Resident

I find that staff could be more friendly when it comes to issues.I needed a boost for my car ask agent she would not let maintenance person help me. Not enough salt on sidewalks were icy at times by landing. Full Review ▶

09/12/13
Verified Resident

Very pleased with the kindness and helpfulness of staff members, who make tenants feel welcomed and respected. Full Review ▶

09/12/13
Verified Resident

Has been pretty solid overall, im pretty easygoing and simple. I don't have much to complain about Full Review ▶

09/12/13
Verified Resident

Good Full Review ▶

09/12/13
Verified Resident

Very spacious and a ton of storage! Easy highway access. Full Review ▶

09/12/13
Verified Resident

It's been nice. Better than previous lived communities. I love the location of the community and the wildlife here at Franklin. I enjoy watching the deer, rabbits, beavers and fox outside my bedroom window. Full Review ▶

09/12/13
Verified Resident

I have enjoyed living in this community. The staff is very nice and the grounds are kept up and beautiful. Full Review ▶

09/12/13
Verified Resident

Great place to live! Full Review ▶

09/10/13
Verified Resident

I was moved into an apartment with a terror for a neighbor right above me. I understand if they didn't know this, but they did. They started to be pushy with me at first until I pushed back and now its… Full Review ▶

09/09/13
Verified Resident

So far, so good. The location is GREAT. I like the carport and spacious living area, the large balcony and the sliding glass door. I wish the carpet in the living room was replaced and the apartment was renovated with new… Full Review ▶

09/09/13
Verified Resident

Pleasant, safe environment. Close to shopping and work. Full Review ▶

09/09/13
Verified Resident

The office staff is very professional and friendly. I have enjoyed my living experience at this community thus far. Full Review ▶

09/05/13
Verified Resident

Overall a good experience. I like the convenient location to major freeways. Full Review ▶

09/05/13
Verified Resident

Overall, my experience at this community has been good. It's has been quiet and peaceful thus far. I am surrounded by retired or older working residents with few children and this is the type of community I searced for. Full Review ▶

09/03/13
Verified Resident

To many on-site staff turnovers and not enough attention to residents needs. Community was exceptional when I first moved in standards were higher and concern was for the interior of building not just the exterior. Currently my satifaction is not good!!!!!!!!!!!!!!… Full Review ▶

Manager Response
08/27/13
Verified Resident

Basically good living experience since moving in. At first it was a very quiet building, but recently, apartments overhead have been rented to families with children who run back and forth overhead which can be quite disturbing at times. Full Review ▶

08/27/13
Verified Resident

IN THE FUTURE TO MOVE ON A HIGHER LEVEL TO AVOID THE NOISE ABOVE Full Review ▶

08/26/13
Prospective Resident

I wanted to extend a 'job well done' to the leasing staff at Franklin River Apartments, particularly Etta, as she was so diligent in working with me; she went the extra mile to see my application process through, from beginning to… Full Review ▶

08/26/13
Verified Resident

When I moved here in December 2012! I thought Franklin River apartment would be a temporary place to stay, but it turns out to be a place I could live in for a very long time! It's my home now! Easy… Full Review ▶

08/25/13
Verified Resident

It has been great Full Review ▶

08/25/13
Verified Resident

There is really not much to say that has not already been said in the survey. I really like living here, the community is clean the ground are well kept, the staff is excellent. Full Review ▶

08/24/13
Verified Resident

Some of the neighbors are very inconsiderate of others tenants. Full Review ▶

08/24/13
Verified Resident

overall happy with community, the tenants not so happy with that have recently moved in. People fly through the parking lot, people don't put their trash in the trash cans and people don't clean up behind their dogs or kids. Full Review ▶

08/24/13
Verified Resident

Overall satisfy Full Review ▶

08/22/13
Verified Resident

I love the cleanliness of the buildings, the emmaculate landscaping, and the security provided. Full Review ▶

08/22/13
Verified Resident

I love living at Franklin River. It's so nice when I turn into the property to see the beautiful landscaping and extra care taken to enhance the natural beauty surrounding the property. The staff is really nice and professional and take… Full Review ▶

08/21/13
Verified Resident

"GREAT" Full Review ▶

08/20/13
Verified Resident

The office staff is always friendly and prompt with their responses. There is minimal to no noise heard within my apartment on any given night. Community events are held every few months for residents that are interested. The 'fitness center' leaves… Full Review ▶

08/20/13
Verified Resident

I have been living at Franklin River Apartments close to a year and surprisingly have had a good experience the staff are nice and attentive to your needs, maintenance are pretty much on time when you need them. the halls and… Full Review ▶

08/20/13
Verified Resident

Overall pretty good besides the noisy neighbors next to me at times and the washer and dryer. Full Review ▶

12/04/12
Resident

I've been at Frankin River for about 5 years. It's time to move. My first year here I had a friend stay overnight. Next morning, their truck was missing two tires. One year in the summer they did their annual maintenance… Full Review ▶

11/19/12
Resident

Wonderful place to live! My first apartment in over 10 years after owning a house. Spacious and beautiful. I hardly hear my neighbors and love the scenery entering the complex and off my balcony. Safety is not a question here as… Full Review ▶

11/16/12
Resident

I love staying at Franklin River Apartments the atmosphere is warm and inviting as soon as you drive into the complex,I like looking out my balcony door at the beautiful scenery especially the birds. I like the fact that we have… Full Review ▶

11/15/12
Resident

I've lived at Franklin River for almost two years now and I absolutely love it! When dealing with the staff, from management to housekeeping, expect a kind and professional response. The grounds are kept clean and the environment is a peaceful… Full Review ▶

11/15/12
Resident

Franklin river is awesome been here 8months staff is personal and friendly,move in specials are great. My husband and I got a flat screen TVs. Maintenance calls are quick and speedy. Paragon properties care about there properties. There's even housekeeping for… Full Review ▶

11/15/12
Resident

I just moved intothe Franklin River Apartments and I must say the apartments are nice, clean and spacious and the staff is awsome! Go Franklin River Apartments! Full Review ▶

11/12/12
Prospective Resident

If your looking for a new place to call home look no further! Franklin River has it all a great Leasing staff that really know what there talking about. They welcome you with open arms and really helped me in my… Full Review ▶

11/02/12
Prospective Resident

If you are looking to make Frankin River your new home, great choice. The staff, especially Etta McCaskill, was pleasant and professional. The apartments are spacious, with a great layout. The grounds are secure and well manicured. The location is great;… Full Review ▶

10/26/12
Resident

We just became a resident of Franklin River apts. Its very peaceful and you can't hear no one in there apartments. Everyone is nice and the apartments have a lot of space. We have a split bedroom apartment and I love… Full Review ▶

10/25/12
Resident

When first comming to the Franklin River, i was very happy with the office, Etta was very pleasant,and helpful in helping us find a 2 bedroom apartment, with myself and my daughter. Etta explain everything very carefully,all rules,regulations,tenants reponsiblty. Very helpful… Full Review ▶

10/24/12
Prospective Resident

This is a great apt that has access to it all. Great price, great staff (Etta McCaskill), and even better surrounding. You are making a good decision when you choose Franklin River Apartments. Full Review ▶

10/05/12
Resident

I am a current resident of Franklin River Apt., it has been a wonderful experience. The office staff is great specifically Etta she took wonderful care of me from the tour to move in. The maintenance and housekeeping staff is awesome.… Full Review ▶

10/05/12
Resident

I'm an new tenet at this complex and so far I love it. The Staff is awesome. Michelle the asst manager is the best she help me in any and every way possible. Thank you Michelle you rock ;) Full Review ▶

10/03/12
Resident

I live at Franklin River apartments and I do enjoy the complex. Maintenance is fast and the Staff are very professional. I do wish they would put those little yellow lines out by the light so that people leaving the apartment… Full Review ▶

08/19/12
Resident

I am very pleased living here. I attended a recent resident appreciation summer music festival.It was wonderful and had a great time. They are always trying to give back to the residents. I am so looking forward to the Christmas Party… Full Review ▶

06/29/12
Resident

Michelle helped us get a location to live in such a short professional time period!!!! We love Michelle! Full Review ▶

06/29/12
Resident

I was looking for a place in an extreme emergency and Michelle was extremely helpful and warm! The other staff was quite inviting as well . I love my apartment even though I ha a hard time deciding Michelle was quite… Full Review ▶

05/25/12
Resident

i love the apartment so far my move in went great, andthe staff was wonderful :) Full Review ▶

05/24/12
Resident

Great place to live, very spacious and quiet. Leasing office employees and management is very nice and friendly. There are washer and dryers on every floor for residents to use. They also do offer you a carport and they have a… Full Review ▶

05/17/12
Resident

Initially, I was skeptical about moving into Franklin River. I was leery about the property, the management and maintenance team. But as of today, I am impressed with the treatment and the professionalism we received from the staff. The first unit… Full Review ▶

02/18/12
Resident

Dont let the specials fool you! The ultimate goal of this place is to have you paying morgage rent for an apartment. They change the price after you have paid for and app and regardless of if you pay rent on… Full Review ▶

11/17/11
Prospective Resident

Nice-looking community, but Very poor management/office staff. They are all fake until it is time to sign the lease & then everything changes: incompetent/unhelpful, unprofessional behavior, ignoring attempts to contact them... Full Review ▶

08/04/11
Resident

really nothing great but not the worst either. ok value. they should spend more time with things that really matter. Full Review ▶

04/14/11
Resident

Franklin River is a great community with many ameneties for its residents and a very friendly staff who cater to your needs 24/7. The unit I currently reside in has a very modern look and feel with up to date appliances,… Full Review ▶

04/14/11
Resident

What a shame. They give out $10 gift cards for positive reviews..... So much for the credibility of their apartment reviews... Full Review ▶

04/14/11
Resident

The grounds are beautiful, and the staff is wonderful. Truly a great place to live. Full Review ▶

04/07/11
Resident

Overall, these apartments are a great place to live. Friendly community, great maintenace, secure, and very spacious. All problems and/or concerns are handled in a timely manner. Security Guard is great. Makes you feel very safe and secure Full Review ▶

04/06/11
Resident

I have lived at Franklin River for 2 years. Matters are handled swiftly. The Units are very nice, closet space is awesome and the bedrooms and bathrooms are very nice size. I love the in unit storage and same floor laundry.… Full Review ▶

04/06/11
Resident

The apartments are very spacious and clean. The buildings are well built with solid walls and floors that buffer noise (I previously lived in an apartment were I heard everything my neighbors did). The walk-in closet in the master bedroom is… Full Review ▶

04/05/11
Resident

Overall, Franklin River Apartments is a great place to live. I feel safe and secure, and I have not had any problems so far. The staff is awesome, friendly, and very helpful. I would recommend these apartments to anyone. Full Review ▶

04/05/11
Prospective Resident

After searching every apartment complex in the city of Southfield, my family and I finally arrived and settled at Franklin River. The Apartment setup and the affordable cost is what attracted us, but the great hospitality and maintenance is what made… Full Review ▶

04/04/11
Resident

I feel very safe living in Franklin River Apartments, the security guards do an excellent job. This is a very family friendly complex.I highly recommend these apartments! Full Review ▶

03/13/11
Resident

I would recommend these apartments. Someone reported that they are a little pricey, but having checked apartments all over Southfield, I would say that they pretty much in line with every other comparable place. We have lived here since December 2010.… Full Review ▶

02/25/11
Resident

I would like to say that im am most impressed with the staff at franklin river. i went to several places and didnt get the service that i received with Valerie she an awesome leasing person. I made appt with her… Full Review ▶

02/25/11
Resident

Just recently moved in. staff is nice & leasing girls really helped me out during my move. Looking forward to meeting some people in the complex. Fitness center is 24/7 so I am excited to use it and hopefully I will… Full Review ▶

02/24/11
Resident

I am pleased to have lived in the Franklin River Community, my neighbors were really nice and courteous. The leasing consultant was very friendly and helpful to me. Whenever I had a concern she assisted me in a timely mannner. Her… Full Review ▶

02/24/11
Resident

Joe is an excellent employee. He is very attentative to the residents needs. Consider Joe for a raise. Full Review ▶

02/23/11
Resident

The maitanence man rob does a great job at reparing the things that need to be fixed in the apartment, and I love the fact that he cleans up after himself and ask if everything is alright. I really like Valerie… Full Review ▶

02/23/11
Resident

I have been here for 5 years, and I have to say that I have always been comfortable. Right now in 2011 I feel that they have the best team they have had, minus Derrick, I really miss him. The person… Full Review ▶

02/18/11
Resident

I've recently moved into Franklin River and I love it. The apartments are spacious and warm, and the staff is wonderful, friendly and professional. I highly recommend Franklin River Apartments to everyone looking for a great place to stay! Full Review ▶

02/18/11
Resident

I have been currently residing at Franklin River apartments for approximately 6 months. I could not be happier with their wonderful staff and phenomenal maintenance crew. Whenever there is an emergency Dan is the man, with his quick go to attitude… Full Review ▶

02/17/11
Resident

as a whole Franklin River is not a bad place to live, and maintenance is usually quick to respond to any issues I have. the office and clubhouse are very nice and all the staff seems to want to help in… Full Review ▶

02/14/11
Resident

I enjoy living at Franklin River for the most part. I recently had a problem with my heat in the middle of the night and called the maintence emergency number. The maintence guy Lil Joe called me back very quickly and… Full Review ▶

10/09/10
Resident

Franklin River Apts are okay. They aren't terrible, but they aren't great either. They are large units (my apt was 1200 SQ FT), but they have very basic amenities, and an outdated look. I don't think my 2 bedroom unit is… Full Review ▶

06/12/10
Resident

I lived there a year and decided not to renew my lease because I want more for my money.In my opinion I think the apartment building interior should have been kept better,sure someone cleaned,mopped and vacummed the hallways every other day… Full Review ▶

11/27/09
Resident

Security, they have a plastic gate. The gate is breakable with ones hands, infact it slides in and out of the socket. I viewed it removed after a line of traffic down 12 mile road formed waiting for it to open.… Full Review ▶

07/25/09
Resident

Last year, I was there .I hated myself because that.They have change in management staff twice in the past year and the current manager is the worst I've seen in my life. I can say The apartment itself is not bad,… Full Review ▶

07/08/09
Resident

THis was a decent apartment, however, it was highly expensive when the rent special ended. It also had an ancient fitness room, and cheap fixtures and appliances. I had some personal drama while living there and the leasing staff was thoughtful… Full Review ▶

03/28/09
Resident

When I first moved in I was happy with my apartment as wellas the location. I did not like the fact that My entrance code never worked and the gates almost never went down. They say someone sits in the booth… Full Review ▶

11/19/08
Resident

I have been living at Franklin River for a year and it is time to renew my lease, and I would not even consider moving. The office staff is great and I love the fact that they have lights in the… Full Review ▶

10/30/08
Resident

I have called FRanklin River Home for over 2 years and I've seen wonderful! Changes and Inprovments, I loved the office staff and I've noticed our Security Officer patroling on a daily! The new Management and Maintenance staff seems to be… Full Review ▶

09/09/08
Resident

I lived in Franklin for 1 year. Throughout that time period I had a number of problems with the management, and maintenance. During the winter months the roof over my living room began to leak (I was on the top floor).… Full Review ▶

08/28/08
Resident

First there are a few recent posts that talk about how great the complex is. Well management asked residents to post good reviews and they would give them a gas card to do so, so take those reviews for what they… Full Review ▶

08/22/08
Resident

The Franklin River Apartments is not a community in which I will be living after my lease is up. The leasing agents are below average, especially after you sign the lease. The maintenance staff is slow to respond. For example, the… Full Review ▶

08/22/08
Resident

This is how I would describe Franklin River Apartments- MY HOME! I originally moved in FRA shorthly after the complex was newly built. It was "fabulous"! I moved out for a few years and upon my return I was blessed to… Full Review ▶

08/19/08
Resident

My husband and I lived in these apartments for two years in two different units. I moved to MI from out of state and was not impressed at all. The first unit we lived in was constantly freezing. It was as… Full Review ▶

05/16/08
Prospective Resident

Spoke to the management before I moved in and according to them specials change every day and every minute. Moreover, I happened to see a brochure on the table which was clearly hidden from me and I was given a totally… Full Review ▶

02/19/08
Resident

I have lived in these apartments for 5 years and every day I lived there is a nightmare. I have beared these just because of the proximity to other places. Lets start with Management, they are thieves, they did not return… Full Review ▶

02/27/07
Resident

I live at Franklin River and I am not satisfied. The rent is too high to have signs left in the hallway telling residents to take dirty dipers to the dumpster instead of leaving them in the trash can by the… Full Review ▶

11/12/06
Resident

This property is in a great central location and the units are of good size. They definetly charge for these purks by over-pricing the units. The big issue that This property is in a great central location and the units are… Full Review ▶

10/02/06
Resident

I lived at Franklin River for 3 years. The first year went prettysmooth, no problems. I moved to a different apartment and that's when all of the trouble began. I had bees infested inmy apartment. They were literally crawling from under… Full Review ▶

04/21/05
Resident

We've been here almost a year and are happy so far. Office staff has been fine the few times I've needed to talk to them. Grounds are well maintained. Snow removal was fast this winter, but parking got tight sometimes b/c… Full Review ▶

04/29/04
Resident

first of all the apartments are very roomy, but they tell you they have central air, but once you move in they give you a letter telling you that your air conditioner is to take the humidity out only, which means… Full Review ▶

08/07/03
Resident

I have lived in Franklin River for almost two years. I was sastified with my living experiences...until I had a sitiuation which caused me to have to deal directly with management. I found that all they care about is money and… Full Review ▶

03/17/03
Resident

The apartment itself is very nice, spacious and up-to-date. However, the gate arms that are supposed to deter non-residents and criminals are usually always up. I was robbed at gunpoint right outside my apartment only a few weeks after my neighbor´s… Full Review ▶

01/28/03
Resident

The complex I lived in was bad with bugs(ground floor),had the ceiling collapse in closet and the staff was just plain rude and unhelpful. If you have any problems they might get dealt with in a months time, if your lucky.… Full Review ▶

12/27/02
Resident

Lived here a long time. Staff gets things done but sometimes you have to wait a few days. Great new roads. Had to move because of business change, but will move back in when I´m in the area. Full Review ▶

10/11/02
Resident

it a nice place to live, but the hall stinks
but your not living in the hall. it would be a cool all around good place if the mgt would up date the halls. something to think about.with out making the… Full Review ▶

07/29/02
Resident

A decent experience living here. Apartments are spacious and kept up pretty well. Avoid ground level apartments because of bugs and leaks. Nice views. The management staff is unreliable at best but maintenance does ok. Pretty quiet. Decent for a Southfield… Full Review ▶

08/29/01
Resident

very rude staff! not at all friendly Full Review ▶

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Amenities

  • Cats Allowed

  • Small Dogs Allowed

  • Large Dogs Allowed

  • Pet Deposit Required

  • Pet Rent Required

  • Some Breeds Restricted

  • Laundry On-Site

  • Laundry in Units

  • Laundry Connections in Unit

Rent Trends

Year Beds Baths Avg. Monthly Rent Range
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