Review History for anonymous

Cass Lake Shore Club


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anonymous

Resident ā€¢ 2008 - 2009

5/2/2009

I have almost the same problem as the last person who wrote on here

I recently moved out of my apartment and have paid every bill on time, and I have document proof to show it. I received my Security Deposit Refund about a week ago and it stated that I didn't pay any of my Ista heat bills for the last three months. I've tried numerous ways to try and get this corrected. Cass Lake Shore Club office will not provide any help for me with the situation. They told me the same as they told the other person who wrote on here, that it wasn't there problem and to take it up with corporate. They gave me corporate's number and I've been calling everyday at least 5 times a day and have left 3-4 messages. I still am waiting for someone to contact me back. I've also faxed them to have them correct their mistakes and also faxed over all of my canceled checks and bank statements showing that I've paid. Then yesterday they e-mailed me a bill for rent dated for April 29 when I haven't lived there since the end of March and i paid my last month of rent already. Since I've told the apartment that I would not be renewing a new lease they've treated me horribly, and all I've done was be nice and have never had any complaints. They've hung up on me and always talk very short and rude to me. This has been the biggest inconveince and hassal for me and all I want to do is keep my credit good and fix the problem. I'm only writing this to worn others that the people in this apartment office can be really sketchy and I'm not the first to have this done to me. Two other people that I knew had similar situations happen to them as well before I had moved out.

    Review 59 out of 150

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    Cass Lake Shore Club

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