Review History for dominque1802

Westwood Village Apartments


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dominque1802

Resident 2011 - 2012

7/5/2012

I lived here for one year (just moved out at the end of June), and I liked it. The good things about this place; the office staff is super nice! Jennifer (no longer there) and Courtney are absolutely awesome!! They will go over and beyond to help there residents. In fact I remember shortly after I had my second child, I went grocery shopping. When I parked I saw Courtney park behind me as I was taking the groceries out. She knows usually I have my girls, and she stopped to help me up to my second floor apartment. That was really nice of her, how many places would do that? All my complaints were handled in a timely manner. I had issues with loud neighbors and somebody doing drugs in their apartment and they got on both issues and eventually both got better. Maintenance answers in a timely manner (Marty is the best). The premises are usually quiet; in my building everyone was helpful and very nice. I walked the community with 2 kids and never felt like we were unsafe. Finally, I love that I had accent walls painted in my apartment. I love that upgrade option by the property, it made my apartment look better and stand out from the rest. Other responses talk about the trash overflowing and it is a problem. I think it depends on where you live on the property and if a person is moving in or out. However, the responses do not say how maintenance will take trash and move it to a can that is not overflowing. Maintenance also puts trash inside cans that residents leave next to it. ALthough, the cans overflow, I do not see trash all over the property. We used to have bigger garbage cans and starting with the New Year the cans got smaller. I think that is the biggest problem. Now for the bad, there is not much bad about this apartment. The only problem I had was my heat not working properly in the winter. I put in several requests and people would come fix it but I still had the same problem. Finally I made the property manager aware and it was fixed for good in a matter of hours. Reading others reviews about noise and other illegal activities will have a person think this place is terrible. Not at all, please use your voice if something like this happens. The staff does listen and if it is after hours call the police; then inform the office when they open. I love this place and the only reason I moved was because I needed more room. Formet tenant in building 810

    Review 542 out of 615

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    Westwood Village Apartments

    March 2024

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