Review History for rn04

Ramblewood Apartments


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rn04

Resident ā€¢ 2006 - 2007

12/29/2007

At first the leasing staff "look" very professional with dressing in business wear, but once you lease, or even have the little bit of questions, they are the most unfriendly, very rude, cocky, girls you can deal with. A couple of them in particular I refused to even deal with..ended up being if I called the office and they would pick up, I would hang up once I recognized their voice. That's how bad it got. They just snap at you and act like your supposed to know everything as if it's MY property right?!!???!!! There were very noisy and rude neighbors who in the back of me played club music real early in the morning or real late at night. So bad to the point of waking me up in the morning b/c the walls were moving, or making it impossible to sleep at night. That happened every night, I got so sick of it and placed a note under their door asking them to stop, and if I heard it again, I'd call the police. Then, the neighbors across from me played the guitar. That was so bad! Three times had I asked them to stop, and every time I got called names, sworn at, and basically were given the attitude they didn't..they continued doing it. Once the car got broken into the business office did nothing..they said just file a complaint..that's it. But they thing that made me HATE them and will talk bad about them forever more is that when the business office said they never recieved my e-mail with the ok to charge the rent to my credit card b/c of a mistake with my bank. There is only lady in particular who I would love for everyone to "KNOW" who refused to talk with me and refused to even help me out. Only once did I deal with her on the phone, all the times after that she would never call me back, and when she did she'd get my voicemail and then when I would return her call she again would never answer or call back when I got back to her. THAT'S what I call very unprofessional. For someone to refuse to not help you that's crazy!!! and it blows my mind someone could even act like that. Then the business office tried charging me fees b/c of them "not recieving" my e-mail. I was not going to allow them to charge me and I would not pay it. I went into the office with proof of everything and complained to a guy about how the lady acted, and all he said was "let me talk to the manager"..He said the manager was busy so we wouldn't be able to talk with him, but he could. BS is all it was...After returning within 5 mins or so, he said the manager said there shouldn't be a problem taking off the fees and then they would only charge me what I supposed to originally be charged for the rent, but he didn't say for sure. I would have to wait for the manager to call. This was the day before Thanksgiving in 2007, and the guy said I should recieve a call that Friday from the manager (so in 2 days) and supposedly everything would be taken care of. So I had the money in my hand to pay for what I needed to pay since it was their mistake, but he wouldn't let me pay it. I needed to wait for that manager to call me. Now I'm moved out and it's December 29th 2007 and still no call from anyone. I still will not pay what they are trying to charge me and I'm sure that's why they haven't called me and let me know how my move out went..which by the way we left it looking exactly how I moved into it..Perfect..I called that Friday the manager was supposed to call me, and then that next Tuesday and then that Friday, and all that was said is they'll call you, they'll call you...NEVER HAPPENED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I have never had the most unhappy and most stressful living arrangements and I will definitely make Ramblewood sound and look as bad as they really are. Granted the only good things they have going for them are the pretty grounds, and nice apartments...that's it! But for me the staff you have to deal is what's important. Staff can tell you a lot about a place. B/c of these rude, careless, unprofessional people they are just making their property look terrible, and I hope one day they realize it, and now that's not really how you deal with people...you CANNOT get away with this!!!!

    Review 462 out of 530

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