Review History for anonymous

Burr Oak Woods


Review Author Icon

anonymous

Resident 2005 - 2015

5/23/2015

We have had three managers in less than a year. What's going on with that? I feel the owner is the cause of this. She seems to claim everyone whom works here steals. Glad to say shes not my boss. What's comical about this is that the owner is the one whom steals from all her tenants. She's been on Fox 4 new having to explain why she charged tenants an Obamacare Surtax charge for the last couple of years. The owner does not seem to care about the tenants one bit, she tends to give us the middle finger when we need help or an explanation for something. She's wealthy and treats her tenants like we should eat leftovers from her dogs table. I never feel comfortable going to the office and talking since our original manager left cause you never know who to talk to. We've seen several people in the office and not one of them are helpful at all. Why have we gone through 3 managers in less than a year? Obviously, its nothing to do with the tenants, the owner is a difficult lady to work with. She has no morals or value, she just happens to own the property we live in. She doesn't seem all sane either. The new manager doesn't seem to even know how to run a complex and she seems scared to as well. I feel like telling her we have a leak in the sink will make her go into an anxiety attack for not knowing how to take care of anything. She is so far the youngest manager we've had and she doesn't know what shes getting herself into with the owner. The owner has claimed everyone whom works here has stolen something. This girl will probably not last long either. I generally try to ignore any issues we have with the apartment or anything really cause I am never sure who to talk to anymore. I would rather just pay them and never go to the office and talk to anyone. Next week there will be someone new in charge anyway. It sounds minuscule to complain about new managers constantly, but here is the real problem with it. So you go to the office one week to ask them about signing a lease or getting the shower head fixed in your master bathroom or your entire apartment floods and you need a carpet cleaning, the one manager puts in the work orders or advised you she will be there to re-write your lease to sign with a certain quote, or even that she will be there to review the damage in your apartment since it flooded. Then a week goes by, .....two...., then shes gone! Poof! Vanished! No one contacts you to let you know they have taken over and will take care of it. So you go to the office again and there's new people in there. Hi, I came here a couple of weeks ago for these things and I was told it would be taken care of...the response you receive is priceless. Oh, well the last manager left for some reason and now im here fixing everything they screwed up, but not sure what to do, bare with me or wait for the owner to come in, she s somewhere on the property. As you watch them scramble around with no organization or knowledge of what to do, all you can think about is great, now it will be another week or two before anything gets resolved. Then your told you will hear from someone soon after sitting in the office for hours waiting. You feel bad saying anything to the new manager cause she already has enough on her plate. Then you receive a different quote for rent about $50 more than what the last manager said for lease renewal, or you wait for that carpet cleaner to come clean the mildew now growing in the "new" carpet from the flood, or you just go to a friends house to shower for a few weeks cause the shower head is still not fixed. Its not the fault of maintenance either, he just never got the work order cause there is no stability in the office what so ever! The owner only pays to fix something if she absolutely has to cause shes cheap but greedy. The owner might as well hire labor ready to run the place. So if your ready to wake up to new faces everyday and have no stability what so ever and support an owner whom has no idea what she's doing or even care about anyone but herself and is extremely greedy. Then by all means this is the place for you! Also, the neighborhood kids are constantly unattended playing outside, throwing balls around the cars and carports. There have been several times I have seen the kids run into the cars parked with their bikes or scooters and throwing balls at the cars. I am just waiting for one of them to break a window. These kids need a park in this complex. A designated area for them to play as I fear one of them will be hit by a car cause they don't pay attention to traffic. We have an eagles nest for kids to play on with rusted nails and rotting wood and none of the kids play on it. It is not safe for them to. There was an incident of a little girls dress getting caught on a rusted nail and she fell and broke her arm. This is the play ground they provide for our children to play on. Heaven forbid we get some free pallets from a warehouse or back of a store and build a makeshift playground for these kids to play on safely. Also, the pool is disgusting! Its green and looks like an ogre might live in it. It is not maintained at all! Ironically we have 2 pool service tenants that live right here in the complex, they work for a corporation, but they are not hired to maintain the pool. I don't think the owner hires anyone to maintain the pool as I have seen tenants cleaning the leaves out themselves before diving in to the infestation of water. Your better off swimming in the Missouri river. In conclusion, I am in a lease, I am not thrilled with the way this complex is run and I am tired of not knowing whom to talk to for help around here. I would like to refrain from having to talk to the owner cause she is not helpful at all. She beats around the bush and tries to explain why things are changing or why she cant do something to make anyone comfortable here, Id rather not encounter her at all. Talking with her is like talking with a five year old about life and responsibility. Sadly, I know 5 year old that have a better grip on life than the brainless, money greedy lady that owns this place. I would advise going to another complex to live. This one will eventually run itself into the ground with disappointment from all tenants. This complex is LITERALLY A LIVING NIGHTMARE!

    Review 4 out of 52

    Share This Review

    Check Availability

    Burr Oak Woods

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review