I've been a resident at Library Lofts for 2 years. I have not had any problems here. I've read through the other ratings and I disagree with some people. I think the staff has been great. They offer solutions to problems and don't put you off until you forget about it. The carpet does need replaced on the third floor of the Baltimore building and I just received a note that they are replacing it. Overall, it's been a pleasurable living experience.