Agreed the water bills are high, however, the spacious 3 bedroon townhouses have 3 toilets flushing, 2 showers, 5 sinks, a dishwasher and most have a washing machine. These luxuries equal out to alot of water being used. Maybe if we all tried to be a bit more conservative in our water usage, and see if that makes a difference. Not everyone can afford to drive a new car, what may be junk to some, others may consider transportation. As far as the staff, I have never had any problems with maintenance, and the managers are very friendly and responsive to any situation that may arise. I find them to be professional and if I have any kind of problem, I inform the office, and they promptly take care of it. They can only be uninformed if your problems are not being addressed directly to them. Oh, and by the way I don't see water dept on their front door, maybe thats a good place to start!! And as far as the trash situation, just be glad your not getting a bill for that too! Have a nice day.