Review History for anonymous

The Crossing at Barry Road


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anonymous

Resident 2012 - 2014

12/31/2014

We've lived at the crossing 2.5 years now (2.5 years too long). They are rough looking apartments on the outside, nice looking apartments on the inside with very poor quality appliances. The dryer never dries clothes with only one cycle, dishes rarely get clean with one wash cycle, garbage disposal and drains back up frequently. The maintenance stuff I've had this displeasure of working with have been horribly rude. One complained that he got my call as soon as he got home and he wondered if he could come take care of it tomorrow instead. Our a/c went out over the summer (like it has every summer) and our apartment got to almost 90 degrees. They charge way too much for their tennants to be treated this way. The introductory rate isn't too bad, however over the last 2.5 years they've raised our monthly rent by over $200/month which is ridiculous. The office staff are mostly rude. They've made several mistakes on our account. Once they accused us of not paying the rent in full, being short by $5 and they charged a $50 fee for it on top of that. My husband went to talk to them about it when we got their bill (taped to our door for all to see) and they had made a mistake. Another time they told us we didn't provide a copy of our renters insurance policy and would be charged daily for that until it was provided. He called and again, sure enough it was already on file and their mistake. These people will do anything to charge you extra money and hope they get away with it. I wouldn't recommend living here to anyone. The best thing about it is location, nothing to do with the apartments or staff.

    Review 196 out of 428

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    The Crossing at Barry Road

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