Review History for I_Hate_Everything_Waldo_Heights_Is

Waldo Heights Apartments


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I_Hate_Everything_Waldo_Heights_Is

Resident 2008 - 2009

3/20/2009

I have lived at Waldo Heights since January 2008. It has been the worst experience of my life. I am officially moving out this weekend and even so, the problems are still coming up. Most recently, they have informed us that we have to pay "communal heat".. I explained to them that I have never turned on my heat and the "manager" said that I still have heat. My apartment is still heated... Prove it! Come to my place on the coldest day of the winter and tell me it's comfortable!... Oh! And you can't cancel your utilities, they do it for you... So, we'll see if it actually happens. We have to pay utilities based on a "winter rate"... Meaning, even if you don't use it, you still have to pay for everyone else doing so. BS. There are gunshots on a daily basis. One person got shot on the floor that I live. It is ridiculous. Cops don't even want to come here. If you go to the staff and complain, they'll say that they have police "constantly" on the grounds. Such a lie. The staff! The live in the building that has the leasing office.. The "key entry" actually works and they have a gate that requires a key as well. The rest of the property has "key entry" but it never works. They have no control over their tenants or guests. One day this winter, some of my wonderful neighbors (or people off the street, who knows) took the front door OFF of my building. Completely off! When I complained, they said "we're aware of the situation"... What the hell does that do? Not only can anyone get in, but also animals and hello, what about freezing the pipes? Also, there was a stray cat that got in through the NO DOOR and was living in the stairwell meowing at all hours of the night. The staff is also incredibly rude. And the BS they try to charge you for is absurd. I got a late fee for November. I found out in December and went in and asked why (because I have always paid my rent early).. The woman pulled it up on the computer and said "It looks like you didn't pay your November rent at all".. Looked again and saw that I had paid it so early that the check actually cleared in October. Are you kidding??? Your bookkeeping is that bad? I get a late fee for being really early? They are so horrible to their tenants. And they know you're being taken advantage of. I was in college, so they told me it was nothing but college kids, but they were "quiet"...I'm sure they tell old people that it's nothing but old people. Whatever they think you want to hear to get you in there. Then they'll start disappointing you more than you could ever imagine. BUGS. Disgusting. It is ridiculous. I have been here for 14 months and they have sprayed officially once. It is so bad. Now that I've been moving my things out, I have spotted so much more. It is so disgusting. And again, complaining doesn't do a thing. They just say that they're aware. Come on. Take control over your property! They don't care. There are plenty of people who will move here because of the minimal rent. But, you get what you pay for! Promises. Don't believe anything the management claims that they are going to fix. It is such a crock. They told me that they were "redoing" the lobby of my building two weeks before I was moving in. It still looks exactly the same. They claimed they would fix the gates, the doors.. Never. The exit door on the stairway has NO DOORKNOB.. I have complained so many times about this and they act like they don't understand what I'm saying... You can't get out of the stairwell if someone takes all the stuff we had stuck underneath the door to act as a doorstop (binder, flip flop, etc)... The apartment people do remove the junk, then the door shuts and you don't find out until you make it to the bottom floor and have to go all the way up to the other side and "hope" that the other one isn't shut. Elevator. Graffiti. Pee. Vomit. Anything you can think of: It's in there. On a daily basis. It's disgusting. And rarely works. It's been broken down for weeks at a time. And without a working door to the stairway, how do you get out? The carpets are filthy. No lights in the hallways. (Again, thanks for making it safe for us!) It's just an awful place. Don't bother calling the "Emergency Maintenance" line... That is such a laugh. They claim that they will take care of the things left on that line in 24 hrs.. BS.. Most of the things I have called on (on a daily basis) have never been taken care of. Usually, you have to threaten them before something actually gets fixed.. We went almost the entire summer without air conditioning. Don't even attempt to mail anything... Someone stole a bill out of the "Out" box in my lobby. "We can't do anything. It's not like there are cameras anywhere." Right! Thanks for the help with our safety! DO NOT MOVE HERE... THE WORST PLACE EVER!

    Review 51 out of 63

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