Review History for anonymous

The Reserve at Gulf Hills


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anonymous

Resident 2014

11/22/2014

I recently rented from the Reserve in August. We signed a 6 month lease with them.They knew when we moved in the my husband was in the military and there was potential for us to leave before the end of our lease. I asked for a 3 month and was told they did not offer it, which I later found out was a lie. We left roughly 2 months into our lease because he was ordered to change stations. We payed for a full month and left 3 weeks in. I was assured that I would be contacted within 2 weeks if we had a cleaning fee or a balance coming back to us. We heard nothing from them for a month. I finally got in touch with them and they informed us that we owed them $250 for unpaid pet fees. I asked the manager where me $300 balance was and she said the apartment was left in such bad shape that it cost them most of the money I had left to clean it. Then we were threatened by the manager. She told us that if we did not have the balance paid ASAP (which we didn't even know about because they had not billed us or been in contact whatsoever) that we would be sent to collections over the balance!!!!! Do not rent from them. They will work their way around rules to get your money any way they can.

    Review 18 out of 66

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    The Reserve at Gulf Hills

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