I moved into The Preseve at Lake Forest last year. My air conditioning unit did not work. I would call to have somebody come look at it and thats all they did. They justed looked at it, they never fixed it properly. Last year in 2013, I only had about 2 weeks, if that, of cold air. I work outside all day long and to come into a hot apartment every night was one of the worst expirences I've had in my life. Not to mention the mold that was growing in my closet due to the constant extreme heat. this year in 2014 I called before to get my air fixed again before it got too hot and once again somebody came out and just looked at my themostat and never came back. So seeing that this would be a repeat of last year I asked to be moved into a new apartment. Thier response was that it was not a good enough reason for me to switch apartments, even though there were remodeling four apartments located beneath mine. These apartment are great to live in as long as you don't have a manttenance problem.