Marquis of Carmel Valley
#7,118 #153 #563

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Marquis of Carmel Valley

6905 Poppy Hills Lane, Charlotte, NC 28226
(96 Reviews)
$1,041 - $1,641/mo
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Floor Plans & Pricing

1 Bedroom

A3 - Peridot

1 Bed, 1 Bath | 793 - 844 sq. ft.

$1,041 - $1,173

See Floor Plan Details

A2 - Amethyst

1 Bed, 1 Bath | 788 sq. ft.

$1,055 - $1,064

See Floor Plan Details

A1 - Garnet

1 Bed, 1 Bath | 692 sq. ft.

$1,093 - $1,150

See Floor Plan Details

A4 - Aquamarine

1 Bed, 1 Bath | 912 sq. ft.

$1,181 - $1,298

See Floor Plan Details

2 Bedrooms

B1 - Pearl

2 Beds, 2 Baths | 1,054 sq. ft.

$1,170 - $1,382

See Floor Plan Details

B2 - Emerald

2 Beds, 2 Baths | 1,062 sq. ft.

$1,192 - $1,382

See Floor Plan Details

B3 - Sapphire

2 Beds, 2 Baths | 1,196 - 1,323 sq. ft.

$1,273 - $1,630

See Floor Plan Details

C1-Ruby

2 Beds, 2 Baths | 1,352 - 1,434 sq. ft.

$1,446 - $1,589

See Floor Plan Details

C2-Diamond

2 Beds, 2 Baths | 1,362 - 1,446 sq. ft.

$1,446 - $1,641

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B
B

Renter Ratings

A

Review Ratings

Noise

3.7

Grounds

4.7

Safety

4.7

Office Staff

4.3

Maintenance

4.3

Neighborhood

4.3

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C-

Number of reviews in the past 365 days

3

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

B+

Average time to respond to reviews

5 days

View Community Timeline
View Community Timeline

Marquis of Carmel Valley Reviews

(96)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

jessicaw2315

prospective ā€¢ Visited 2023

11/29/2023

I recently had the pleasure of touring this apartment complex, and I couldn't be more impressed with the experience compared to the other places Iā€™ve toured. When I arrived for the tour I was greeted by Chelsea. Her knowledge and enthusiasm made the entire tourā€¦Ā See More >
    Manager

    12/1/2023

    Marquis of Carmel Valley
    Hello- Thank you for taking the time to share this 5-star recommendation and for considering our community to be your new home! We are so happy to hear that you have had a great experience visiting and if you need anything else, please do not hesitate to reach out. Thank you, CWS Customer Care
    Review Author Icon

    anonymous

    Resident ā€¢ 2022 - 2023

    4/7/2023

    They offer prizes for reviews

    I wouldnā€™t trust the reviews for this apartment. They offer prizes for tenants to write reviews. I have lived here for months and have had a horrible experience. For the price you can find better apartments with honest landlords that donā€™t offer incentives for reviewsā€¦Ā See More >
      Manager

      4/11/2023

      Marquis of Carmel Valley
      Hello and thank you for taking the time to provide our community with feedback. We strive to make Marquis of Carmel Valley a comfortable and enjoyable living environment for everyone and we value honest feedback, as it helps us understand what we do well and where we can improve. While we do encourage residents to provide feedback for our team, it can be positive or negative - we would never incentivize residents to leave inaccurate feedback. Thank you, Emily at CWS Customer Care
      Review Author Icon

      Thomas123456

      Resident ā€¢ 2018 - 2023

      4/5/2023

      love living here

      The office staff are wonderful to talk to and always seem to resolve any issue at hand. The maintenance staff is great and they get the jobs done. I have lived here for 5 years and have not had any complaints.

        Manager

        4/14/2023

        Marquis of Carmel Valley
        Hi there - Thank you for taking the time to share this 5-star recommendation and for choosing our community to be your home for 5 years! We are so happy to hear that you have had a great experience here at Marquis of Carmel Valley! If you ever need anything, do not hesitate to reach out. Thank you, Megan at CWS Customer Care
        Review Author Icon

        jerome_f762

        Resident ā€¢ 2020 - 2022

        9/26/2022

        Having a great experience living here

        If you want to live in a community surrounded by a magical forrest and the best staff and neighbors who are a true delight but wait their is more also you have pets and children who you wish to live in comfort with look noā€¦Ā See More >
          Manager

          9/27/2022

          Marquis of Carmel Valley
          Hello and thank you for sharing this fantastic recommendation! We are so happy to hear that you enjoy living at Marquis of Carmel Valley! If you ever need anything, do not hesitate to reach out. Thank you, Emily at CWS Customer Care
          Review Author Icon

          anonymous

          Resident ā€¢ 2020 - 2022

          9/1/2022

          From the moment I walked in to tour the apartment home I felt the warmth and knew it was where I wanted to live. The large walk in closets to the counter tops and island to the large laundry rooms it was what I wanted.ā€¦Ā See More >
            Manager

            9/1/2022

            Marquis of Carmel Valley
            Welcome Home to Marquis of Carmel Valley! Thank you for taking the time to share this recommendation! As a team, we strive to provide great customer service and we are glad to hear that your experience with us has been top-notch! If there's anything we can do to enhance your living experience with us, please don't hesitate to reach out! Thank you, Emily at CWS Customer Care
            Review Author Icon

            Ksummalmt

            Resident ā€¢ 2019 - 2022

            2/17/2022

            I fell in love with my apartment upon first glance. I am on the top floor and have a beautiful fireplace, bathroom, and I love the darker painted color of the kitchen and bathroom. I can't stand white paint. I have always liked the staffā€¦Ā See More >
              Manager

              3/21/2022

              Marquis of Carmel Valley
              Hello and thank you for taking the time to share this 5-star recommendation and for choosing our community to be your home! We are so happy to hear that you have had a great experience here at Marquis of Carmel Valley! If you ever need anything, do not hesitate to reach out. Thank you, Emily at CWS Customer Care
              Review Author Icon

              mjohnson1212

              Resident ā€¢ 2021

              9/29/2021

              It's just been a great experience so far. I've lived at other places nearby but they weren't as nice or accommodating as the folks as the Valley. The amenities are great, the people are nice and the service guys are quick to fix whatever isā€¦Ā See More >
                Manager

                9/30/2021

                Marquis of Carmel Valley
                Thank you so much for sharing this recommendation of our community! As a team, we strive to provide great customer service and we are glad to hear that this has been your experience! If there's anything we can do to improve your home here, please don't hesitate to reach out! Thank you, Emily at CWS Customer Care
                Review Author Icon

                anonymous

                Resident ā€¢ 2015 - 2020

                10/9/2020

                Don't count on using any amenities like exercise room or pool. They close those for any reason they can think of (covid, office holiday, etc.). My car was broken into a year ago. Staff closes office and it's really hard to get your packages whichā€¦Ā See More >
                  Manager

                  10/14/2020

                  Marquis of Carmel Valley
                  Hello and thank you for taking the time to provide this feedback. We understand that amenity closures and partial reopenings due to COVID-19 are frustrating, but our policies aim to protect the health and safety of our community. Furthermore, amenities are only open during business hours so our team can properly sanitize them throughout the day. Because you've reviewed anonymously, we are unable to reach out to you directly to speak about your concerns further. Please reach out to our team via phone or email at your earliest convenience so we can work to improve your experience at our community! Thank you, Emily at CWS Customer Care
                  Review Author Icon

                  charlotte09

                  Resident ā€¢ 2009 - 2020

                  5/15/2020

                  I have lived in 2 different apartments at the Marquis in South Charlotte over the past 11 years. The community (residents and staff) are fantastic! The amenities have been upgraded several times (pool area, dog park, gym, business center, shared spaces). We have had manyā€¦Ā See More >
                    Manager

                    5/18/2020

                    Marquis of Carmel Valley
                    Hello Charlotte - Thank you for taking the time to share this wonderful recommendation and for choosing our community to be your home! We are so happy to hear that you have had a great experience here at {{business_name}}! If you ever need anything, do not hesitate to reach out. Thank you, Emily at CWS Customer Care
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2019

                    12/12/2019

                    I love this community because is awesome We relocated here from NY after seeing the apartment only one time! I am an early retired teacher and never thought I would ever leave NY state! From the first conversation I had with Tiffany, the leasing agent;ā€¦Ā See More >
                      Manager

                      12/12/2019

                      Marquis of Carmel Valley
                      Hello and welcome home to Marquis of Carmel Commons! Thank you for taking the time to give us this wonderful recommendation! As a team, we strive to provide great customer service and we are glad to hear that your experience with us has been top-notch! If there's anything we can do to enhance your living experience with us, please don't hesitate to reach out! Thank you, Emily at CWS Customer Care
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2019

                      10/11/2019

                      I have been living here for 6 months. I moved from Indiana and love, love, LOVE the resident events! I have meet many wonderful residents and the leasing staff is awesome. I have not had any maintenance issues so far, but I expect the sameā€¦Ā See More >
                        Manager

                        10/11/2019

                        Marquis of Carmel Valley
                        Hello and thank you for this fantastic recommendation! We are so happy to hear that you enjoy living at {{business_name}} that you love the resident events our team plans! If you ever need anything, do not hesitate to reach out. Thank you, Emily at CWS Customer Care
                        Review Author Icon

                        Emilly_B

                        Resident ā€¢ 2019

                        10/3/2019

                        Carmel Valley is the best condo in Charlotte, beautiful apartment layout, lots of amenities, awesome staff, weekly activities with the community, pet/kid friendly, couldn't ask for a better place to raise my kids ??ā€¦Ā See More >
                          Manager

                          10/8/2019

                          Marquis of Carmel Valley
                          Hi Emilly, Thank you so much for this 5-star rating of our community! We are so happy to hear that you love our community amenities, apartment home features, and the customer service our teams have provided you! Please let us know if there is anything we can do to improve your experience! Thank you, Emily at CWS Customer Care
                          Review Author Icon

                          jaclynjanai

                          Resident ā€¢ 2016 - 2017

                          9/7/2017

                          I lived at the Marquis from July 2016 to August 2017 and LOVED it! The only reason I left is because I moved to Raleigh. Maintenance is excellent, super fast and efficient. The leasing office is great, Theresa is very helpful and if you haveā€¦Ā See More >
                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2017

                            8/23/2017

                            Our apartment was flooded when the pipes servicing the sprinkler system exploded destroying everything we had. We called the office when this happened and were told that maintenance was busy and that they would get back to us later. If they had come when weā€¦Ā See More >
                              Review Author Icon

                              Dreamjeanne@hotmail.com

                              Resident ā€¢ 2016

                              4/19/2016

                              I would like to commend Ron and Glen for working so hard to get my washer installed. The used their own pick up truck to get the washer and dryer a from the garage where it was stored and worked very hard to get themā€¦Ā See More >
                                Review Author Icon

                                DurgaM

                                Resident ā€¢ 2015 - 2016

                                3/15/2016

                                Have stayed here for a year now. Pros: - Some time we see deer - Neighbors are quite and friendly. - service guys fix issues quickly. - They allow short term lease. - car washing facility Cons : - Front desk in this apartment is horrible. They are non cooperative,ā€¦Ā See More >
                                  Review Author Icon

                                  Lindsey48fl

                                  Resident ā€¢ 2014

                                  12/25/2014

                                  I have been living at Marquis of Carmel Valley for almost 3 months now. I'm extremely happy here. I had a leaky garbage disposal (ended up being a loose tube) and maintenance was in and out within an hour of me calling. The insides ofā€¦Ā See More >
                                    Review Author Icon

                                    kesnyder

                                    Resident ā€¢ 2013 - 2014

                                    8/12/2014

                                    I absolutely loved my time at the Marquis. The front office staff were always extremely nice and pleasant, always willing to go the extra mile. The on-site fitness center wasn't anything super special, but was more than adequate in size and quality of equipment (threeā€¦Ā See More >
                                      Review Author Icon

                                      friendlyone24

                                      Resident ā€¢ 2013

                                      10/14/2013

                                      So far so good. I got this place sight unseen (never done before). I moved from out of town and I am pleasantly surprised. The place is quiet and peaceful. The apartment was move-in ready. Clean and comfortable. Theā€¦Ā See More >
                                        Review Author Icon

                                        anubisascends

                                        Resident ā€¢ 2008 - 2009

                                        2/12/2013

                                        I lived here for 8 Months before my divorce and had a hurried move in time. The people were very friendly and helpful. I had one issue with the A/C once, but it was quickly fixed (within an hour or two). Thisā€¦Ā See More >
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2010 - 2011

                                          9/7/2012

                                          Had a horrible experience living there. Neighbors from hell and a matching property manager.

                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2012

                                            7/16/2012

                                            I've been living at the Marquis for about 2 months now, and I have zero complaints. It's my first time in an apartment, and I was very hesitant after all the horror stories from friends and relatives. I've been pleasantly surprised to find everything toā€¦Ā See More >
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2008 - 2012

                                              7/9/2012

                                              Very happy with the Marquis. Pet friendly which is great. Parking could be a little better but really isn't that big an issue. Staff in the office is always great as are the maintenance folk. I have been here 4 years and made very good friendsā€¦Ā See More >
                                                Review Author Icon

                                                jwoolsey

                                                Resident ā€¢ 2010 - 2012

                                                7/6/2012

                                                My wife and I have been at the Marquis for 2 years. The leasing agents are not only personable, but well informed and willing to go above and beyond to help. Maintenance requests are always answered immediately and the guys on the maintenanceā€¦Ā See More >
                                                  Review Author Icon

                                                  sirlhymedina

                                                  Resident ā€¢ 2012

                                                  6/23/2012

                                                  Love my community! i just moved from MA and here at the marquis valley i have felt right at home! I couldnt have picked better!

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Laundry On-Site
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Carport
                                                    • Private Detached Garage
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed
                                                    Other
                                                    • Business Center
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • Night Patrol
                                                    • On-Site Maintenance
                                                    Show Less
                                                    Show More

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Wednesday: 10:00 AM - 06:00 PM
                                                    • Thursday: 10:00 AM - 07:00 PM
                                                    • Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    CWS Apartment Homes

                                                    B+
                                                    B+
                                                    Communities
                                                    102

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Marquis of Carmel Valley Rated?
                                                    Based on 96 number of votes by renters, Marquis of Carmel Valley is currently rated 3.9 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Marquis of Carmel Valley?
                                                    Marquis of Carmel Valley is rated 4.7/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Marquis of Carmel Valley is rated 4.3/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Marquis of Carmel Valley?
                                                    Marquis of Carmel Valley is rated 3.7/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is Marquis of Carmel Valley?
                                                    Marquis of Carmel Valley is rated 4.7/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Marquis of Carmel Valley is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    How satisfied are residents with the staff at Marquis of Carmel Valley?
                                                    Marquis of Carmel Valley is rated 4.3/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 5 days to their community reviews in the past year.
                                                    Who manages Marquis of Carmel Valley?
                                                    CWS Apartment Homes
                                                    What is the pet policy at Marquis of Carmel Valley?
                                                    Cats Allowed
                                                    Dogs Allowed
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    Marquis of Carmel Valley

                                                    March 2024

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                                                    Baths

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                                                    Marquis of Carmel Valley is a 692 - 1,446 sq. ft. apartment in Charlotte in zip code 28226. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,041 - $1,641. Nearby cities include Charlotteq, Matthews, Pineville, Mount Holly, and Belmont.

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