Review History for frustrated83

Cortland Seventy Seven


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frustrated83

Resident 2010 - 2012

4/10/2012

I agree with many of the other reviews. I've lived here for about two years now. The rent went up this ridiculous amount when it was time to sign the lease last year. The gate NEVER works, even when they fix it, two weeks later it's broken. My mom, like others, has also complained about the walkways be powerwashed. One of my biggest complaints....the laundry room. Maybe it was my mistake by not renting a washer and dryer, but when you rent, you expect to have working facilities. When I first moved in, the laundry room was coin operated. So I thought to myself, this is dated, who still uses quarters, but ok. Then they "renovated" the laundry room and now the machines are card operated. "Great" I thought, then realized we wouldn't be using a reloadable card, it's YOUR card (credit/debit). So now I have to use a card that is linked to my financial institution, fine. The problem I have is, they don't always work properly. You swipe and swipe and swipe and it doesn't go through. There is always an error message of some sort. Sometimes, the washing machine company has to actually refund money because they have overcharged due to so many swipes. Today, I tried to do laundry and it said my card was declined, which is quite frustrating when I know I have more than enough money on my card. I just don't understand why it is so hard to have a regular laundry room with reloadable cards instead of having to use credit/debit cards. So now because my card didn't work for whatever reason, I had to take my detergent soaked clothes out of each washer, put them back into bags, and now go to a laundry mat offsite. How inconvenient is that? The apartment itself if fine, but I don't understand the decisions made here.

    Review 135 out of 188

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    Cortland Seventy Seven

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