Review History for anonymous

The Retreat at McAlpine Creek


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anonymous

Resident ā€¢ 2013 - 2014

1/5/2014

I have been extremely dissatisfied with the retreat at Mcalpine, other than the fact that I have a fridge and oven from the 1970s I was told i had to sign my lease earlier than my intended move date but that i could move in a week early with no extra charge, which i was fine with me until i came to pick up my keys. i was told the apartment was not ready yet. So i had signed a legal document stating that my lease had started and i was in possession of the apartment and I had to move in nearly 7 days after my lease start date which really made no sense. Upon getting my first utility bill i noticed there is a $22 trash charge (not valet, i still have to drop it off myself) A $9 pest control fee and a $13 recycling fee. I was not told about any of theses fees. Granted i signed the lease and should have read the fine print more carefully but you would think i would have been informed that there would be an extra $50 of charges not even including my actual water, sewer and electric bill. There are animals walking around everywhere, people lets there dogs just walk around outside without a lease and come back to the apartment when they are ready. If we call the front office to put in a work order we feel like we are being a bother to the staff and were told there was a 2 week waiting period for a work order to be completed. That is just absolutely ridiculous and makes no sense. Love the location and rent is priced decently for the age of the property by the management company that recently took over a few months ago has been nothing but a pain in the ---.

    Review 291 out of 362

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    The Retreat at McAlpine Creek

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