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The Retreat at McAlpine Creek


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anonymous

Resident ā€¢ 2012 - 2014

1/12/2014

I would absolutely not recommend signing a lease here. I have lived here since May 2012. Under previous management, everything was fine. The service was not exceptional but you could have certainly done a lot worse. Since the new management company bought the complex, it has been terrible. I have heard several neighbors talk about the ridiculous rent increases. After living here for a year and a half, my rent suddenly does not include the monthly pet fee...that is now separate (add'l $10/month). I now must pay a service fee ($7 - 10) to pay my utility (trash/pest/water) bill and rent (separate bill) online. BTW there was no notification that the new management was taking over and billing would be different so making rent payments the 1st couple of months was very confusing. The office hours are apparently just recommendations...do not depend on the office actually being open during those times even if someone is physically in the office (not just out showing an apt). The last straw, however, is the water situation. Evidently it is unreasonable to expect the water to be running consistently. For 3 of the past 5 days, we have had no running water during the day. This was a PLANNED outage and we were given less than 24 hrs notice before the first day. It was only supposed to be out during the day for 2 days but we are now on day 5 of inconsistent running water with no communication to let us know when this might be resolved. I will say the complex is in a great location but this is just not worth it!!!

    Review 288 out of 362

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    The Retreat at McAlpine Creek

    March 2024

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