Review History for deannabreuer

The Retreat at McAlpine Creek


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deannabreuer

Resident ā€¢ 2013 - 2015

1/28/2015

The office staff is horrible! They are a bunch of liars and extremely rude. My parents are elderly and did not know they couldn't break their lease. They went to give their 2 month notice because my mother medically can not live there anymore. The office staff was rude and told them they needed to provide medical documentation. They did and the staff told them it was not good enough. They also told them to put an ad on craigslist to try to find someone to take over their lease. They did and when the lady went to the office to sign papers to take over my parents lease the office staff talked her into renting another apartment. They do not give short term leases at this apartment complex but offered the lady my parents found a 9 month lease (which is how many months are left in my parents) told her they would charge her $450 to move into my parents but only $195 to move into another one and they rented her the same size apartment as my parents on the same floor for less than what my parents rent is! Unbelievable! I called up there and spoke with the manager to see why they did this and she hung up on me. If you are a friendly person and want to live in a clean friendly environment do not rent here.

    Review 244 out of 362

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    The Retreat at McAlpine Creek

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