I've lived here for almost a year. I've never had a problem with the staff or maintenance. They are kind and courteous and always helpful. Due to the upstairs neighbors, my apartment got flooded and they did everything they could to help me out. The neighborhood is in Charlotte Metro so its as unsafe as any other place. Its not a ritzy gated community and shouldnt be treated as such. If youre a smart person and take care of yourself, you'll be as safe here as you could be anywhere. The maintenance folks are very considerate and assist me with everything I've asked for. The neighbors are nice, and I run safely in the surrounding neighborhoods every night.
This place is a BARGAIN and a hidden treasure.