Review History for anonymous

The Retreat at McAlpine Creek


Review Author Icon

anonymous

Resident ā€¢ 2011 - 2012

3/27/2012

My boyfriend and I have lived here since June 2011. We never really had a problem until the new management company took over. The new mang. decides to post notices about things near the mailbox area. Not everyone checks their mail. The first notice we got taped around the mailbox was that our water would be turned off for a few hours for repairs on Friday. 12 hours later, still no water. The other posts have been "nothing other than chairs and tables on the balcony and that there would be a $25 fee for people that didn't get the stuff off their balcony" a few days later they posted another one at the mailbox saying that the dogs need to be taken for "bathroom breaks" in the "pet" area. We also have some people that live here, that have cats and let them roam. There is 1 in particular that is as sweet as can be and we have even let this cat in our house. Everyone has to pet this cat and the cat loves attention, such a sweet car. Don't let the sweetness fool you. Another post on the mailbox saying that if the person doesnt keep their cat on a leash, then there will be a trap to catch this cat. Our neighbor even got accused recently to messing with the trap. That's the rant on how they contact their tenants. Us personally. Our AC motor stopped working. We called Friday morning and told them about it. We didn't see them Saturday or Sunday. We called again Monday and they come in without us here (with our permission) to fix it. My boyfriend spec. told them "the motor isnt working". We come home to our door being unlocked and a letter saying they added some fluid and it was fixed. LIE! If they would have tried to turn the AC on, they would have seen that it still wasnt working! We called back everyday (mind you, each person we spoke to, acted like the problem had been fixed or they didnt know anything about it). After more calls, they showed back up Wednesday and a guy put in a portable unit. I'm pregnant, so to finally have some air in this house, I was happy. The guy said that he would be back Thursday to put the replacement motor in. Thursday rolled around and nothing. So my boyfriend went to the office and finally a young guy come up. My bf told him what was wrong, he come in and looked and said "its the motor" (no ----...we told him that) and then left. We thought he was going to get the replacement, but 3 hours later, and not seeing him...we got the hit. Finally, Friday rolls around and we have our AC unit fixed and they took the portable machine out. Guess where the portable AC unit has been sitting for 4 days and counting? Right outside our door, and we live on the 2nd floor!!! Now, each unit gets a letter yesterday stating that for the next 3 days, they would be coming into our aparment to "inspect upgrades". I think not. They complain about anything and everything, but when we complain to them, they cant do anything about it. Our neighbor had a problem for 2 WEEKS WITH HIS TOILET.....Calls after Calls for 2 weeks and nothing was done. Also, our upstairs neighbors sound like they body slam each other on the ground! We have complained more than a # of times, and that problem hasnt been resolved. Whats new? It seems to be one thing after another with the new mang. I wouldn't recommend this place to anyone! Our lease is up in June and we can't wait to get out of this place!!

    Review 302 out of 362

    Share This Review

    Check Availability

    The Retreat at McAlpine Creek

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review