#10,104 #45 #776

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Pepperstone

2021 Pepperstone Place, Greensboro, NC 27406
(77 Reviews)
$1,022 - $1,178/mo
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Floor Plans & Pricing

2 Bedrooms

22D

2 Beds, 2 Baths | 1,100 sq. ft.

$1,133

3 Available Units

See Floor Plan Details

22PD

2 Beds, 2 Baths | 1,100 sq. ft.

$1,178

3 Available Units

See Floor Plan Details

22

2 Beds, 2 Baths | 1,100 sq. ft.

$1,022

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C+
C+

Renter Ratings

B-

Review Ratings

Noise

4.2

Grounds

2.8

Safety

2.8

Office Staff

3.2

Maintenance

2.6

Neighborhood

3.4

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

4

Manager’s Review Engagement

D

Percentage of reviews responded to

25.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

94 days

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Pepperstone Reviews

(63)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1115465

Verified Resident 2022 - 2024

3/24/2024

Nice and quiet, a few breakins but feels safe, great access from highway, little pricey for what you get apartments are older so stove dishwasher washer dryer are a little worn out, water keeps running and bill is a bit higher as well.

    Updated Review

    Review Author Icon

    anonymous

    Resident 2021 - 2023

    12/20/2023

    Decent area and good rent prices

    About 2 weeks ago, we had issues with our dishwasher so we called the office. Marcie was trying to help use our dishwasher. We called back and left a message, after an hour later, Marcie came to our apartment showed use how to use a… See More >
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      Resident 1195064

      Verified Resident 2022 - 2023

      11/1/2023

      The neighborhood is very quiet but the neighbors are very noisy and disrespectful The steps and breezeways are always dirty and messy The neighbors on the 3rd floor runs thru the apartment stomping and very noisy all times of the night and it's very loud… See More >
        Manager

        11/24/2023

        Pepperstone
        Thank you for providing valuable feedback. We’re disappointed that we our service did not meet your standards. This is something that is extremely important to us, and we hope you will give us another chance soon so that we can share a positive experience. Please reach out to us at leasing@pepperstone-apts.com, so that we can make sure this gets resolved. We are truly pleased to have you as a member of our community!

        Updated Review

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        Resident 251211

        Verified Resident 2019 - 2023

        7/19/2023

        My experience is to long to type in regards to this question because of how I feel about the experience I received. So I need than 200 minimum to reply to this question because my response is so detailed

          Review Author Icon

          Rhonda70

          Resident 2014 - 2018

          3/17/2022

          When my mom and I lived on the bottom floor,we noticed drug dealers everywhere. Someone got shot and rolled down the steps. Then mutant coaches came in our house from the trash bin! I told them they said they couldn't do anything about that! They… See More >
            Manager

            3/22/2022

            Pepperstone
            We’re very sorry to see that you were unhappy with your experience. Your feedback is what drives us to improve.
            Review Author Icon

            Resident 984478

            Verified Resident 2021

            12/27/2021

            My experience at the moment isn't good. We move in with excitement until we learn we had to put our bedroom furniture on wet carpet and the smell of mold/mildew. The apartment is in a beautiful location and we have no problem. The neighbor are… See More >
              Manager

              1/11/2022

              Pepperstone
              We’re very sorry to see that you’re unhappy with your experience. Your feedback is what drives us to improve and given the chance, we’d like to look into the issues you’re experiencing. Please email us at leasing@pepperstone-apts.com and our team would be happy to assist you. We look forward to hearing from you and turning your experience around!

              Updated Review

              Review Author Icon

              Resident 980741

              Verified Resident 2020 - 2021

              12/21/2021

              From day one, I have had a horrible experience. The office staff have no urgency in fixing any problems or sympathy. Staff never answers the phone and never get back to you when they say they will. My infant and I went a week without… See More >
                Manager

                1/3/2022

                Pepperstone
                We’re very sorry to see that you’re unhappy with your experience. Your feedback is what drives us to improve and given the chance, we’d like to look into the issues you’re experiencing. Please email us at leasing@pepperstone-apts.com and our team would be happy to assist you. We look forward to hearing from you and turning your experience around!
                Review Author Icon

                Resident 978453

                Verified Resident 2021

                12/5/2021

                My experience has been less than satisfactory. This apartment complex has RODENTS. When you contact the leasing office about the issue you get no resolution. I was forced to spend over 100 dollars on traps to catch the mouse on my own. It took pest… See More >
                  Manager

                  12/8/2021

                  Pepperstone
                  We’re very sorry to see that you’re unhappy with your experience. Your feedback is what drives us to improve and given the chance, we’d like to look into the issues you’re experiencing. Please email us at leasing@pepperstone-apts.com and our team would be happy to assist you. We look forward to hearing from you and turning your experience around!
                  Review Author Icon

                  anonymous

                  Resident 2021

                  12/3/2021

                  Problem after problem since I was approved and paid a deposit. My move in date was pushed back and I was informed 2 days prior into moving in because the carpet was needing to be replaced. Management waited till the last minute to have the… See More >
                    Manager

                    12/8/2021

                    Pepperstone
                    Thank you for taking the time to share this information. Feedback is what helps us improve. We would love the opportunity to improve your experience. Please contact our leasing office at 336-294-3824 or email leasing@pepperstone-apts.com to provide your name and unit number, so that we can resolve your service issues as soon as possible. We hope to hear from you soon. Take care! 

                    Updated Review

                    Review Author Icon

                    Resident 895806

                    Verified Resident 2020 - 2021

                    9/27/2021

                    Do not move here. The gate is non existent, staff are unresponsive. Lots of turnover ..rates go up with no improvements. Maintenance does nothing, no one ever answete the phone in the office or returns a call. Basic maintanace order takes a week to fulfill.… See More >
                      Manager

                      10/12/2021

                      Pepperstone
                      We’re very sorry to see that you’re unhappy with your experience. Your feedback is what drives us to improve and given the chance, we’d like to look into the issues you’re experiencing. Please email us at leasing@pepperstone-apts.com and our team would be happy to assist you. We look forward to hearing from you and turning your experience around!

                      Updated Review

                      Review Author Icon

                      Resident 745605

                      Verified Resident 2019 - 2021

                      8/1/2021

                      It has gone downhill since we moved in. The office staff and maintenance were great during the first year. Maybe Covid has been the reason, but they don't have enough staff to have reliable and consistent communication or to have maintenance requests completed in a… See More >
                        Manager

                        8/3/2021

                        Pepperstone
                        We're very sorry to hear that you're unhappy with your experience in our community. Feedback like yours is what drives us to improve and if you're open to it, we'd like to look into the issues you're experiencing. Please reach us directly at leasing@pepperstone-apts.com or (336) 294-3824 and our team will be happy to help you resolve these issues. Thank you for your feedback. Have a great day!

                        Updated Review

                        Review Author Icon

                        Resident 890207

                        Verified Resident 2008 - 2021

                        8/1/2021

                        I love the community I just don't like that nothing's being taken care of anymore. The breezeway is very nasty and we have at least one dog in every apartment. No one really clean up their dogs poop . I think we should get someone… See More >
                          Manager

                          8/3/2021

                          Pepperstone
                          Thank you for taking the time to leave us a review. We sincerely apologize for the issues you're experiencing at Pepperstone and we hope to make this right. Please reach out to our office leasing@pepperstone-apts.com so we can rectify this issue. We hope to hear from you soon!
                          Review Author Icon

                          Resident 895661

                          Verified Resident 2020 - 2021

                          4/20/2021

                          When I first moved in it took 2 months to fix my dishwasher, the on going rent issue of being overcharged and having balances I should have had to pay for months, calling multiple times to get the rent issued fixed and no one… See More >
                            Manager

                            4/22/2021

                            Pepperstone
                            We want to thank you for taking the time to give feedback about your recent experience. You deserve better and we would love to show you that we can do better. Please call us at (336) 294-3824 or send an email to leasing@pepperstone-apts.com at your earliest convenience. Kindest regards, Briya
                            Review Author Icon

                            Resident 879929

                            Verified Resident 2021

                            3/7/2021

                            My move in process was very painful. Upon arriving, it's like they weren't ready for me to move in. My lease was supposed to start on the 1st of the month so when I got here, my keys nor lock on my door was ready.… See More >
                              Manager

                              3/8/2021

                              Pepperstone
                              Hi there, We are truly disappointed that we missed the mark during your move-in process. Please reach out to residents@ginkgomail.com at your earliest convenience. We would love the opportunity to talk and offer some possible solutions to your concerns. Thank you for taking the time to leave valuable feedback and let us know where we can improve. We are so happy to have you as a member of our community and would love to make things right for you!
                              Review Author Icon

                              Resident 870927

                              Verified Resident 2018 - 2021

                              2/7/2021

                              Good if you need somewhere to be, but not if you can find somewhere else to be. The office staff are kind and try. However the structure of the buildings were built in the 70's or 80's. Things are falling apart and without authorization from… See More >
                                Manager

                                3/5/2021

                                Pepperstone
                                Hi there, Thank you for taking the time to leave us a review and provide feedback. We would love the opportunity to fully resolve any service issues in your home. Please reach out to us at leasing@pepperstone-apts.com for assistance. Thanks again and take care!
                                Review Author Icon

                                Resident 870926

                                Verified Resident 2020 - 2021

                                2/7/2021

                                Apartments aren't maintained and service requests go months without being closed out and the maintenance guys do a poor job of repairing things. There is trash on the grounds, mold in apartments that have been painted over.

                                  Manager

                                  3/5/2021

                                  Pepperstone
                                  Hello, We are saddened to hear about your experience at Pepperstone. We would love to get more insight on any service issues you are having, so that we can get them resolved as quickly as possible. We will be sure to address trash on grounds with our service team, so that they can give their daily grounds keeping some extra attention. If there are areas we have missed, please let the leasing office know. For the quickest response, please email us at leasing@pepperstone-apts.com. Thank you for taking the time to let us know how we can improve. Take care!
                                  Review Author Icon

                                  Resident 806303

                                  Verified Resident 2019 - 2020

                                  11/10/2020

                                  Nice resident management ok be conscious of how they talk to residents. Complete work orders in a timely manner. MmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmMmmmm

                                    Manager

                                    11/30/2020

                                    Pepperstone
                                    Good afternoon, Thank you for reaching out with the review, and notifying us of your concerns! Are you okay with giving us a call, or sending me an email at manager@pepperstone-apts.com to talk about your experience with us? To go over the concern you stated here, can you elaborate on the situation where you feel that residents should have been talked with in a different manor? We want you to know that we care about our residents here and, hope you feel valued and respected by our staff. If that is not the case, I would be happy to hear your feedback and address anyway we can improve! If you have anything that you would like to address, or go over please feel free to reach out and I will be happy to help in anyway possible. Sincerely, -Chase Holder -Property Manager
                                    Review Author Icon

                                    Resident 804597

                                    Verified Resident 2019 - 2020

                                    8/17/2020

                                    Moving in the place seemed much nicer than it actually is. Unless you are prepared for extreme noise levels, dogs not on leashes running around, poop and trash everywhere, rude and racist neighbors, things that go unfixed after reported and never being able to use… See More >
                                      Manager

                                      9/4/2020

                                      Pepperstone
                                      Thank you for expressing your concerns and we are very sorry to hear that you have had a less than positive experience here with us. Are you comfortable with contacting the office to directly address these concerns so we can see how to resolve these issues? 336-294-3824
                                      Review Author Icon

                                      Resident 792187

                                      Verified Resident 2020

                                      7/16/2020

                                      Pepperstone apartments is a nice and quiet community. Since my move in any concerns with my apartment were met in a timely matter. I would reccomend Pepperstoen the value that you get when living here.

                                        Manager

                                        8/7/2020

                                        Pepperstone
                                        Hello, Thank you for the wonderful review! Please let us know if there is anything we can do to assist you. Take care!
                                        Review Author Icon

                                        Resident 791186

                                        Verified Resident 2015 - 2020

                                        7/14/2020

                                        It is a good apartment to rent. The Interior is beautiful but takes a lot longer to get maintenance to come in and fix anything since they have one maintenance worker on site. Other than that it is manageable. Thank you

                                          Review Author Icon

                                          Resident 758082

                                          Verified Resident 2019 - 2020

                                          5/17/2020

                                          I love the community here. it's very private and quiet, and the staff is great they always come through when I have any problems or issues it's handled in a timely fashion. I will definitely lease Again.

                                            Manager

                                            7/29/2020

                                            Pepperstone
                                            Hello, Thank you so much for taking the time to share your positive experience! We are pleased that you are enjoying living in our community and would love to keep you as a resident as long as possible!
                                            Review Author Icon

                                            Resident 765986

                                            Verified Resident 2020

                                            5/5/2020

                                            This was the worst experience ever. They hide a lot of additional fees that are not disclosed prior to the initial lease document. They charge residents for pest inspections, trash, water and storm water. All extra on top of rental rate. The apartment was not… See More >
                                              Manager

                                              5/6/2020

                                              Pepperstone
                                              On behalf of Pepperstone apartments and Ginkgo Residential I would like to thoroughly apologize for the negative experience you had with your move in. There is no excuse for the shortcomings in your move in experience with us, and we are doing everything in our power to ensure this never occurs again. We are working diligently to make the situation right for you, and are open to any suggestions on how we can improve in the future. Once again we are very sorry to have inconvenienced you, and hope you and your family stay safe, and healthy in these trying times.
                                              Review Author Icon

                                              Resident 756096

                                              Verified Resident 2019 - 2020

                                              3/29/2020

                                              I love living here . The office staff are super sweet . The maintenance guys are super helpful. I've gotten help the same day from maintenance. It's really clean they keep up with the grass and trash is never overflowing. It's just a beautiful complex… See More >
                                                Manager

                                                7/29/2020

                                                Pepperstone
                                                Wow! Thank you so much for taking the time to leave us such a glowing review. We truly appreciate it. Please let us know if there's anything we can do continue improving your experience. Take care!
                                                Review Author Icon

                                                Resident 745632

                                                Verified Resident 2020

                                                2/18/2020

                                                So far my experience here was amazing. The community is quiet, the apartment was clean when I moved in and the staff was great and helpful. The rent value was also amazing and In my price range. The apartmentss are also convenient because it's near… See More >
                                                  Manager

                                                  7/27/2020

                                                  Pepperstone
                                                  Wow! Thank you so much for taking the time to share your positive experience. We are thrilled that you are enjoying the community. Take care!

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 720141

                                                  Verified Resident 2013 - 2019

                                                  11/21/2019

                                                  I have live here for 6years and enjoy been here. I am from Virginia moved here and haven't wanted to move anywhere else. It's nice and clean peaceful what I like if… See More >
                                                    Manager

                                                    11/25/2019

                                                    Pepperstone
                                                    Thank you for your wonderful review of Pepperstone Apartments! We love hearing from our long term residents how much you enjoy your home! We would love any feedback about our community on anything we can do to make it even better! We, as always, are here to help! Don't hesitate to contact us at 336.294.3824, if there's anything we can do for you! Again, thank you!

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $300 ~ 300. Rent: $20. Restrictions: Pepperstone is a pet friendly community. We welcome all dog breeds and weight limits although no more than 2 pets per any apartment home. Welcome home!. Pet Limit: 2. Comments: Caged small animal
                                                      Less Info
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                                                    • Dogs Allowed
                                                      Fee: $300 ~ 300. Rent: $20. Restrictions: Pepperstone is a pet friendly community. We welcome all dog breeds and weight limits although no more than 2 pets per any apartment home. Welcome home!. Pet Limit: 2. Comments: Caged small animal
                                                      Less Info
                                                      More Info
                                                    • Reptiles Allowed
                                                      Fee: $300 ~ 300. Rent: $20. Restrictions: Pepperstone is a pet friendly community. We welcome all dog breeds and weight limits although no more than 2 pets per any apartment home. Welcome home!. Pet Limit: 2. Comments: Caged small animal
                                                      Less Info
                                                      More Info
                                                    • Other Pets Allowed
                                                      Fee: $300 ~ 300. Rent: $20. Restrictions: Pepperstone is a pet friendly community. We welcome all dog breeds and weight limits although no more than 2 pets per any apartment home. Welcome home!. Pet Limit: 2. Comments: Caged small animal
                                                      Less Info
                                                      More Info
                                                    • Birds Allowed
                                                      Fee: $300 ~ 300. Rent: $20. Restrictions: Pepperstone is a pet friendly community. We welcome all dog breeds and weight limits although no more than 2 pets per any apartment home. Welcome home!. Pet Limit: 2. Comments: Caged small animal
                                                      Less Info
                                                      More Info
                                                    • Fish Allowed
                                                      Fee: $300 ~ 300. Rent: $20. Restrictions: Pepperstone is a pet friendly community. We welcome all dog breeds and weight limits although no more than 2 pets per any apartment home. Welcome home!. Pet Limit: 2. Comments: Caged small animal
                                                      Less Info
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                                                    Other
                                                    • 24-Hour Management Availability
                                                    • 24/7 Online Resident Portal
                                                    • BBQ and Picnic Area
                                                    • Bark Park
                                                    • Fitness Center
                                                    • Gated Community
                                                    • Pet Friendly- Small and Large Pets Welcome
                                                    • Playground
                                                    • Positive Credit Reporting
                                                    • Recycling Program
                                                    • Resident Car Care Center
                                                    • Smoke Free Living Environment
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                                                    Leasing

                                                    Pepperstone Apartments in Greensboro, NC feature newly renovated 2-bedroom apartment homes! Situated just one mile from the intersection of Vandalia Road & Holden Road, our desirable location offers easy access to everywhere you want and need to be. Just 2 miles from downtown Greensboro, 4 miles from Four Seasons Town Center & 1 mile from Friendly Center, you ll love our vicinity to the area s most progressive employers, shopping, dining & entertainment. Plus, our easy access to I-85 & I-220 makes getting around ultra-convenient. Inside, you ll find a full-size washer & dryer*, an all-new kitchen that includes ENERGY STAR appliances, fresh cabinets, and countertops. Plus, sleek wood style flooring, stylish finishes, and custom lighting is included. Outside, you ll find a pool & sundeck, fitness center, playground and more. Pepperstone is a pet-friendly apartment community in Greensboro with a new dog park and ample green space.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Tuesday: 10:00 AM - 06:00 PM
                                                    • Wednesday: 11:00 AM - 06:00 PM
                                                    • Thursday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Ginkgo

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                                                    Communities
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is the estimated utility bill for one person?

                                                    Frequently Asked

                                                    Based on 77 number of votes by renters, Pepperstone is currently rated 3.1 out of 5 stars.
                                                    Pepperstone is rated 2.8/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Pepperstone is rated 2.6/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Pepperstone is rated 4.2/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Pepperstone is rated 2.8/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Pepperstone is rated 3.4/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                    Pepperstone is rated 3.2/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    Managers have responded to 25% of their community reviews in the past year.
                                                    Managers have replied within 94 days to their community reviews in the past year.
                                                    Ginkgo
                                                    Cats Allowed
                                                    Fee: $300 ~ 300
                                                    Rent: $20
                                                    Restrictions: Pepperstone is a pet friendly community. We welcome all dog breeds and weight limits although no more than 2 pets per any apartment home. Welcome home!
                                                    Pet Limit: 2
                                                    Comments: Caged small animal
                                                    Dogs Allowed
                                                    Fee: $300 ~ 300
                                                    Rent: $20
                                                    Restrictions: Pepperstone is a pet friendly community. We welcome all dog breeds and weight limits although no more than 2 pets per any apartment home. Welcome home!
                                                    Pet Limit: 2
                                                    Comments: Caged small animal
                                                    Reptiles Allowed
                                                    Fee: $300 ~ 300
                                                    Rent: $20
                                                    Restrictions: Pepperstone is a pet friendly community. We welcome all dog breeds and weight limits although no more than 2 pets per any apartment home. Welcome home!
                                                    Pet Limit: 2
                                                    Comments: Caged small animal
                                                    Other Pets Allowed
                                                    Fee: $300 ~ 300
                                                    Rent: $20
                                                    Restrictions: Pepperstone is a pet friendly community. We welcome all dog breeds and weight limits although no more than 2 pets per any apartment home. Welcome home!
                                                    Pet Limit: 2
                                                    Comments: Caged small animal
                                                    Birds Allowed
                                                    Fee: $300 ~ 300
                                                    Rent: $20
                                                    Restrictions: Pepperstone is a pet friendly community. We welcome all dog breeds and weight limits although no more than 2 pets per any apartment home. Welcome home!
                                                    Pet Limit: 2
                                                    Comments: Caged small animal
                                                    Fish Allowed
                                                    Fee: $300 ~ 300
                                                    Rent: $20
                                                    Restrictions: Pepperstone is a pet friendly community. We welcome all dog breeds and weight limits although no more than 2 pets per any apartment home. Welcome home!
                                                    Pet Limit: 2
                                                    Comments: Caged small animal
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    Pepperstone

                                                    March 2024

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                                                    Pepperstone is a 1,100 sq. ft. apartment in Greensboro in zip code 27406. This community has a 2 Beds, 2 Baths, and is for rent for $1,022. Nearby cities include Browns Summit, Jamestown, McLeansville, High Point, and Whitsett.

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