Unfairly charged for carpet replacement. Have been in the rental business for many years and know that the carpet was cleanable when we moved out & asked them to call me if any problems. SHOULD HAVE demanded a walk through at move out! I just thought I could trust them :-( They never called, just replaced carpet, sent a bill saying what we owed, ( get this), in the VERY first letter/bill, they said they would be turning over for collections if not paid in X days! We always paid the rent EARLY every month there! This was just unfair! I still think the place was a nice place, just not good business wise!