Review History for Verified Resident 108680

MAA Preserve


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Resident 108680

Verified Resident 2012 - 2014

10/28/2014

Overall living her has been a good experience. The apartments are a njce size and fairly new. The grounds are well kept. Most ammenities are pleasant and accessible. My only complaint would be the lack of promptness or communication between office staff, maintenance, and residents. We've had issues with broken water heaters and ac units that have been temporarily fixed and then broke again almost immediately before eventually being replaced. We have also had work orders entered incorrectly that require another ticket to correct what was done and address the existing problem.
    Manager

    10/29/2014

    MAA Preserve
    Thank you for the kind words about The Preserve at Brier Creek! We are so happy that you decided to join us here! We are so sorry to hear of your unfortunate experience with the team here at The Preserve at Brier Creek. We strive to provide the highest level of customer service to our residents, and we apologize for the inconsistent service you have received from our team. We would like to invite you to the leasing office to discuss your concerns in more detail. Please come in at any time.

    Review 461 out of 557

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