Review History for anonymous

Carlisle at Delta Park


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anonymous

Resident 2007 - 2008

5/28/2009

Do not rent from this place even if it is the last place to rent from. You will get screwed. I sent my final water bill to the place they have as "administrator" over the water, and they sent it back to me. I asked what it was for and the office manager said it was for a refund of what I overpaid. Okay, fine. Then, the district manager comes in and calls me and asks about my final water bill payment. I said I had already paid it and they sent me a refund. She said okay. Next I get a letter from a collection agency saying I owe them that money. I call the collection agency and get put down and talked to like a DOG about this, and they hung up on me three times. I go to the apartment complex the next morning and try to figure this out. The manager tells me I should have paid my final water bill to them, not the "administrator" of the water. Nobody told me this. I have perfect credit and now this is going on my credit for $27. I am not the only one they have done this to. We try to call the collection agency to resolve it, and I give them a credit card over the phone, but she says it will still go on my credit report. This is a bunch of crock. The manager was helpful to a point, but there was nothing she was going above and beyond to do to resolve the situation, even though they were as much at fault as I was. Please DO NOT RENT FROM HERE. YOU WILL HAVE NOTHING BUT TROUBLE.

    Review 6 out of 24

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    Carlisle at Delta Park

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