Review History for anonymous

Park Avenue Apartments


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anonymous

Resident 2006 - 2008

3/5/2008

We have lived here for over 3 years yet every time I call the office they pretend they have no idea who I am. The office staff is consistantly rude, never apologizes, and never goes above and beyond to meet your needs. Our dishwasher is so old and hasn't worked since we moved in. Maintenance has "tried" to fix is 6 times and it still doesn't work. One time the maintenance actually said to me, "Just don't use it." I couldn't believe it. As I read the other reviews, I'm very nervous about moving out (which we are in 3 months). It sounds like they really rip you off. Don't be fooled by all of bells and whistles the apartements offer. They have raised our rent 3 times since we have been there, never fix anything, and it sounds like they are going to try to take our deposit too. DO NOT RENT FROM HERE. There are plenty of other apartments in Fargo that are just as nice or nicer with a friendly, helpful staff.
    Manager

    3/6/2008

    Park Avenue Apartments
    I am sorry you feel the way you do. Regarding your dishwasher or any other repair, as I've said in a previous response, if I am unaware of the problem, my hands are tied, and I won't be able to fix the problem to meet your needs. Regarding the maintenance work done in any residents apartment: We make courtesy calls following each maintenance request and at that time the resident is given the opportunity to express whether the repair was fixed or not. If we are unable to speak with the resident directly, then we leave a message which gives the resident an opportunity to call us back,to let us know if they are still having problems. Regarding your move out, as long as you haven't damaged your apartment, I don't see why you wouldn't get your deposit back. We only charge residents who have damaged their apartment. I hope this helps and if you still have issues with your dishwasher or anything else, please call the office. Also, if you have any questions regarding your move-out let me know and I would be happy to answer them.

    Review 30 out of 57

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