Review History for perry2099

The Fairways Apartments


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perry2099

Resident 2013 - 2014

4/29/2014

Upon finding this rental i was excited to find how easily it was to move in. I reserved a specific unit off your website to find out next day the same unit was rented by an appointment customer. the sales agent failed to submit the paper work so that the unit could not be reserved on line. even know i had signed the online lease for unit i was asked to choose a different unit. the management then sold me on a slightly more expensive unit but would offer for same rate as other unit. i agreed but was concerned that after 10 month lease the rate would skyrocket. i was reassured it would not and if any rate increase i should expect no more than 30$ month.things seemed to be back in order until move in day. when i walked in to my new home "seeing it for first time" i was appalled with the condition it was presented to me in! the carpets were literally covered in what appears to be animal urine. each and every room i could distinctively see out lines of old furniture as an animal has marker around them. i immediately brought this to managements attention. they sent maintenance to verify my findings. maintenance was just as dumb founded and reported back the conditions. the management called to apologize and to schedule a whole new carpet through out whole home.now with my house all put together and unpacked, i was asked to move all furniture and belongings out of each room during carpet replacement . i reported back to them stating i will reschedule appointment once i have settled a bit. currently i am 8 months into my 10 month lease. i arrived home a week ago to find an letter in my mailbox from the fairways. it was a offer to renew my lease including new rates. I was astonished at the new rates as i was told no more than 30$ increase. confused and furious i called management once again to figure out why they were increasing my monthly rate 160$ making my 2 bedroom unit a total of 1525/m. management apologized for high rate increase and informed me there was not much negotiation but would contact corporate since i was a on time paying resident. i was told i would be contacted the next day. I waited for the phone call and i never received the return call. that night i found a new home and signed a new lease else where. my experience has been a 100% dissatisfaction ,and a complete inconvenience since day one. to not complain about everything the staff was very understanding and caring but management seemed very disorganized. I may have signed new lease however ridiculous rate increases forced me elsewhere along with lack of timely response to reported problems. Asking for an additional 160$ /month for an already highly priced unit is deterring. i came to fairways for a secure home experience since my last condo rental of 5 years was foreclosed by landlords leaving me to find new home. i would have never chosen the fairways if i had known that rates can dramatically raise and the condition of my new home upon move in. Now i am faced with moving in to my new home june 1st while still upholding my current lease till july 1st. bringing this to management attention hoping for all the inconveniences to pay off and for them to offer to pay out my last month. i was offered a 6 moth payment plan instead for remainder of last month. the fairways are nice apartments in a great location. unit rates are high for the quality of units but there defiantly needs some organization with management.

    Review 214 out of 342

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    The Fairways Apartments

    March 2024

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