I lived at the Fairways for two years. The apartment itself was a nice size for the money and we were pleased with the space. The office staff was friendly and helpful any time I went in or called with questions and the three times we had maintenance issues, they were responded to promptly. Snow removal was decent but could have been better. What made living here less than desireable was the crime and the people living there. There was a lot of drug-related crime in the complex and police were constantly there. There were some friendly people but the majority of our neighbors were loud, rude, and were not responsible about taking care of common grounds. They recently started a neighborhood watch program and I think the Derry police do a good job regularly paroling the area, but I would still hesitate to recommend this community to anyone with children or those concerned about living in a safe, crime-free community. I generally felt safe there during the day but at night I did not like to be out alone. Overall, this place was decent but I'm glad to have moved on.