We moved to RG about 18 months ago the carpet was badly in need of a replacement as it had many long burn marks and patched many times . The management advised us that the replacement could not be completed. The maintenance staff and new management inspected the unit found the carpet throughout to be in dire need of replacement and within a week or so the carpet was replaced. ( We are very pleased with the out come)We have had several occasions we needed assistance from maintenance they always took care of the problem within a day or two depending the urgency of the problem. We are very pleased to live in a unit that is well taken care of. The maintenance and mamagement staff have provided a safe and sanitary housing and improved the neighborhood.