Review History for Allan1

Grand Imperial Apartments


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Allan1

prospectiveVisited 2015

6/9/2015

This review is for Imperial Apartment located at 390 Prospect Avenue managed by the same company. I inquired and set an appointment by phone with Beatriz. Everything looked to be in place until the appointment date when I was supposed to see the apartment. First, I arrived 3 hours earlier so I absolutely understand why I was not entertained. I came back 15 minutes earlier from the agreed time because I expected that to find a parking space could be tough and I was right. I called leasing office to ask for permission to park in their visitors parking slot but I was told that they could not help me because their leasing office is in Arizona and they were not in control. I found parking almost 3 blocks away from the apartment. I showed up at the appointment time but nobody was there. I called leasing office again in Arizona to call the resident manager but what I got was a very disappointing answer. "We don't have contact with the resident manager, you have to wait." We were waiting for 15 minutes more or less when my wife called leasing office again and talked to Martin. Leasing office according to Martin has no way of contacting the resident manager and they will not give the resident's manager's phone for privacy. Confusing, right? I'm not after the manager's privacy but to find an apartment. What about giving your manager a bussiness cellphone. The bottomline is, don't take Imperial Apartment seriously and plan ahead so your day don't get spoiled. I don't know how they communicate with each other. Are they serious with their line of work?

    Review 1 out of 8

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    Grand Imperial Apartments

    March 2024

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