I moved in within this past month and am experiencing problems. First, there were roaches. I had to be very assertative in regards to getting this issue resolved. Apparently, it is an anomally. 2ND, my AC stopped working and again it has been a week of miserable hot nights despite me calling management twice requesting for maintenance to fix or replace it. Im shocked and disappointed in the poor quality of service by management and maintenance. Typically, issues are addressed with 48 hours but not here at TR Apts. Hopefully, this is just a rough beginning. I will post again
Pros: Nice community, nicely renovated, heat included, reasonably priced, post office, library, grocery store nearby
Cons: Management takes time in addressing issues
Update: All issues were resolved. 1 management member remains bitter because I wrote letter. My neighbors stated they were trying to self treat roach problem for over a year. Unfortunately, the rudeness of some management remains a factor. Thus, the 6% rating, excuse me, I just boosted it to 30% . It's ashamed how some lie and powertrip & cover up: instead if having integrity and owning the mishaps that initually occurred. The Apt is beautiful. Neighbors are nice. The maintenance people are very nice & quick to respond! It was just a 1 time glitch. Property managemental people are fantastic. 1 rude office employee is ongoing, but who knows if the high UPS decide to handle that.