#8,126 #16 #49

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The Marlow

981 Whitney Ranch Drive, Henderson, NV 89014
(99 Reviews)
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Move-In Specials

Schedule Your Tour Today!

Floor Plans & Pricing

1 Bedroom

Nottingham

1 Bed, 1 Bath | 724 sq. ft.

1 Available Unit

See Floor Plan Details

Cambridge

1 Bed, 1 Bath | 812 sq. ft.

1 Available Unit

See Floor Plan Details

2 Bedrooms

Yorkshire

2 Beds, 2 Baths | 1,122 sq. ft.

3 Available Units

See Floor Plan Details

Manchester

2 Beds, 1 Bath | 999 sq. ft.

2 Available Units

See Floor Plan Details

3 Bedrooms

Buckingham

3 Beds, 2 Baths | 1,268 sq. ft.

3 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

B

Review Ratings

Noise

3.3

Grounds

3.0

Safety

2.3

Office Staff

3.7

Maintenance

3.3

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

3

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B

Average time to respond to reviews

10.67 days

View Community Timeline
View Community Timeline

The Marlow Reviews

(99)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

prospectiveVisited 2023

12/14/2023

Great service

I came to talk to the leasing agent she was out the Manager Dione took us on a tour, sat down with and gave us all the options the place is clean and looks great, I will move in here.. The units are a good… See More >
    Manager

    12/16/2023

    The Marlow
    Anonymous, we are glad we could help! We can't wait to see you again, have a great day.
    Review Author Icon

    anonymous

    Resident 2018 - 2023

    10/14/2023

    Great customer service

    Sandra took time out from day to assist me with a problem with the package locker. She was polite, patient, and helpful. She was everything that you should expect from excellent customer service. Thank you, Sandra!!

      Manager

      10/18/2023

      The Marlow
      Anonymous, thank you for your kind review; we are happy to pass along your comments to the team here at The Marlow! We are always more than happy to assist you if anything else comes up. Take care!
      Review Author Icon

      anonymous

      Resident 2021 - 2022

      7/22/2023

      DONT LIVE HERE!!!

      The apartments all have black mold. Maintenance issues will never be addressed. The apartments flood, often. The coroner is there once a month. The staff is rude. I am BEGGING you not to live here. Worst year of my life!!!

        Manager

        8/17/2023

        The Marlow
        Hi, I’m so sorry to hear your experience didn’t meet your expectations or our standards. I’d love the opportunity to find out how we can make this right. Please reach out to our leasing office at 702.451.6494
        Review Author Icon

        anonymous

        Resident 2021 - 2022

        9/30/2022

        Don't Live Here!

        The apartments are not worth the price. Half of my appliances were broken- dish washer, clothes washer, toilet, slow drains in sink and shower. The office staff was often rude and unhelpful. The pools are constantly closing for chemical issues. The only goods things were… See More >
          Manager

          10/6/2022

          The Marlow
          I’m disappointed to hear this about your experience at The Marlow and will share your feedback with the team so we can take the opportunity to improve. Please contact us at 702.451.6494 so we can work with you to make it right. Looking forward to hearing from you.
          Review Author Icon

          Ashantim

          Resident 2020 - 2021

          5/26/2021

          The Marlow is the worst place you can move into and yesterday just made it worst. A female neighbor who had male company over decided to put her patio on fire then proceeded to put her car on fire and unfortunately our car was right… See More >
            Manager

            6/9/2021

            The Marlow
            Hello Ashantim! Thank you for providing this feedback for us. First and foremost, we are truly sorry for the situation that you have been put in. We are working closely with investigators during this time, so we can also receive answers and piece of mind knowing that who ever did this will have to answer for it! This is a very serious matter and we are taking this very seriously and would never laugh in anyone's face. I hope you received my follow up email in regard to this matter and the accommodations we were able to get approved for you. In regard to the maintenance requests, we are more than happy to send maintenance over to your apartment to take care of any work orders that are needed! Please feel free to contact our office at your earliest convenience to discuss further!
            Review Author Icon

            anonymous

            Resident 2019

            4/7/2019

            I have lived here going on 3 years now and I absolutely love it here. Evelyn in the office is the best! All 4 maintenance men are awesome and friendly. Anytime I have a problem with either the unit or the community it is always… See More >
              Manager

              2/3/2021

              The Marlow
              Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
              Review Author Icon

              anonymous

              Resident 2018 - 2019

              2/14/2019

              The apartments were roach infested. Maintenance issues are not addressed. Young children are allowed to play sports in the parking area (unattended). Appliances, toilets etc are old and need to be replaced as many are not functional. Dumpsters are left open for animals to crawl… See More >
                Manager

                2/3/2021

                The Marlow
                We are disappointed to learn of your experience here at The Marlow, but will take this opportunity to improve. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
                Review Author Icon

                anonymous

                Resident 2015 - 2018

                11/12/2018

                the worst. rats in my apt for 6 months till i called the news. the apt wanted me to reuse 1 rat trap! then the manager said i never talked to her after i called the news. coming in from a neighbor who was finally… See More >
                  Manager

                  2/3/2021

                  The Marlow
                  We're disappointed to hear of the negative experience you had at our location. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. The Marlow
                  Review Author Icon

                  anonymous

                  Resident 2015 - 2018

                  6/9/2018

                  If I could give the Marlow apartments negative stars, I would. If you're considering living here, look elsewhere. I've been here for three years and with the four changes in property management and a revolving door of increasingly lazy and incompetent office staff what looks… See More >
                    Manager

                    2/3/2021

                    The Marlow
                    It's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
                    Review Author Icon

                    anonymous

                    Resident 2018

                    6/4/2018

                    DO NOT MOVE HERE! I have been living in the Marlow Apartments for a few months and have had multiple problems regarding the maintenance and office workers here. When I had moved in to the apartment and had filled out the Apartment Walk-through Checklist, there… See More >
                      Manager

                      2/3/2021

                      The Marlow
                      We are disappointed in the negative experience you had here at The Marlow. We appreciate you providing us with this feedback so we may work towards a resolution for the future. We hope you will consider us again in the future as we are now managed by GreyStar and strive to provide excellent customer service!
                      Review Author Icon

                      Dohler837

                      Resident 2017 - 2018

                      1/17/2018

                      Thus is the worst apartment complex ever. I moved here a year ago and ever since I moved in I have been telling them about the wood under my kitchen sink needs to be replaced that water at some point water leak all over the… See More >
                        Manager

                        2/3/2021

                        The Marlow
                        Dohler837, we're disappointed to hear of the negative experience you had at our location. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
                        Review Author Icon

                        adalporto

                        Resident 2015 - 2017

                        12/14/2017

                        AVOID, AVOID AVOID!!! AND IF YOU LIVE HERE NOW, MOVE!! Leslie, the office manager, is THE most AWFUL person I have ever come into contact with, I don't even know where to begin. When I moved in about three years ago, the staff was great.… See More >
                          Manager

                          2/3/2021

                          The Marlow
                          Adalporto, we strive for 100% satisfaction, and we regret to find out that this was not the case. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
                          Review Author Icon

                          anonymous

                          Resident 2017

                          10/5/2017

                          I moved here temporarily for a few months while Im searching for a house to rent and I read the reviews thinking "oh it can't be that bad, I'll just pay and stuff online and not have to do deal with the so-called bad management"… See More >
                            Manager

                            2/3/2021

                            The Marlow
                            We regret to hear that you are displeased with your recent experience with us. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. The Marlow
                            Review Author Icon

                            anonymous

                            Resident 2017

                            9/24/2017

                            Do not move here!! They lure you in with their "beautiful" model and clubhouse but believe me the unit looks nothing like the model. Three months in and still dealing with renovations. Something is always breaking down from the AC to the tub leaking water… See More >
                              Manager

                              2/3/2021

                              The Marlow
                              Anonymous, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We regret that you weren't satisfied with your experience. We hope you will give us another chance in the future!
                              Review Author Icon

                              anonymous

                              prospectiveVisited 2017

                              8/8/2017

                              I took a look at the Marlows a few days ago and it looks great. The staff was courtious and attentive to my every need and answer all my questions. The grounds even though under renovation was clean and looked promising. The maintenance crew from… See More >
                                Manager

                                2/3/2021

                                The Marlow
                                Hi Anonymous, thank you so much for your positive comments about The Marlow! We hope to be of service to you again in the future. Best wishes, The Marlow
                                Review Author Icon

                                sbranigan90

                                Resident 2016 - 2017

                                6/28/2017

                                Worst Complex ever. My AC unit has been broke for 5 days and the office manager is refusing to get it fixed saying they are trying to keep the cost low. She just keeps sending the same people to look at it in which they… See More >
                                  Manager

                                  2/3/2021

                                  The Marlow
                                  Sbra---an90, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. The Marlow
                                  Review Author Icon

                                  mcclaryw

                                  Resident 2016 - 2017

                                  6/17/2017

                                  I signed my lease December 10th, 2016 and all these amenities were advertised then. I certainly understand renovations and updates take time, but if this isn't the definition of false advertisement, I need a dictionary. Six months later and it is now June, 17th. The… See More >
                                    Manager

                                    2/3/2021

                                    The Marlow
                                    Hi Mcclaryw, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
                                    Review Author Icon

                                    anonymous

                                    Resident 2013 - 2017

                                    5/16/2017

                                    I have lived in these apartments going on 4 years. I will be moving out when my lease is up and I advise anyone looking for a friendly neighborhood NOT to move in here. The place has gone to S**t. The community used to be… See More >
                                      Manager

                                      2/3/2021

                                      The Marlow
                                      We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
                                      Review Author Icon

                                      anonymous

                                      Resident 2016 - 2017

                                      4/2/2017

                                      I've been a resident at The Marlow for about 6 months now. Moving in was a little rocky, but everyone in the office went out of their way to compensate for the few discomforts I experienced. What gets me is I log on to write… See More >
                                        Manager

                                        2/3/2021

                                        The Marlow
                                        Anonymous, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at The Marlow!
                                        Review Author Icon

                                        anonymous

                                        Resident 2016 - 2017

                                        4/1/2017

                                        Apartments are fine but management is terrible. Jimmy is incredibly pretentious and appears to be talking down to every tenant and perspective client. I've always done everything I can to avoid going to the main office for that reason.… See More >
                                          Manager

                                          2/3/2021

                                          The Marlow
                                          Hello Anonymous, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, The Marlow
                                          Review Author Icon

                                          anonymous

                                          Resident 2015 - 2017

                                          3/1/2017

                                          I am a current tenant at the Marlow Apartments. I love living here.The Maintenance crew are great at fixing problems correctly. The grounds are beautiful and well kept. School and transportation are nearby, and I feel very safe living here.The staff (ie Manager and Assistant… See More >
                                            Manager

                                            2/3/2021

                                            The Marlow
                                            Thanks for your praise and kind comments about our team. Until the next time we meet, take care!
                                            Review Author Icon

                                            anonymous

                                            Resident 2016 - 2017

                                            2/20/2017

                                            This apartment complex is horrible. First off there are always unattended kids playing in the streets and being extremely noisy. The kids are horribly behaved and will run in front of oncoming cars, throw rocks at cars, hit cars, anything you can really imagine. The… See More >
                                              Manager

                                              2/3/2021

                                              The Marlow
                                              Hi Anonymous thank you for taking the time to leave us your honest feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
                                              Review Author Icon

                                              Curtisw843

                                              prospectiveVisited 2017

                                              1/30/2017

                                              This is an amazing place to live. It is turning into such a beautiful place. a total must-see!!!

                                                Manager

                                                2/3/2021

                                                The Marlow
                                                Curtisw843, we are so happy to read such a great review about The Marlow! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit.
                                                Review Author Icon

                                                Latrice1986

                                                Resident 2016 - 2017

                                                1/11/2017

                                                I've been living in this complex for the past 5 months. Very quiet no problems with my neighbors I just moved in when management came.. so far I've had no problems Leslie the manager is amazing she's very helpful and professional… See More >
                                                  Manager

                                                  2/3/2021

                                                  The Marlow
                                                  Latrice1986, we are so happy to read such a great review about The Marlow! Thank you, and have a fantastic day!
                                                  Review Author Icon

                                                  Qwondolyn

                                                  Resident 2016 - 2017

                                                  1/9/2017

                                                  I'm not sure why all the negative reviews. I've been living here since October and I love it. My neighbors are quiet and I've never felt unsafe in the neighborhood. Management is awesome especially the new manager Leslie. She is very prompt and professional. She… See More >
                                                    Manager

                                                    2/3/2021

                                                    The Marlow
                                                    Hi Qwondolyn, thank you so much for your positive comments about The Marlow! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed
                                                    Other
                                                    • Balcony or Patio
                                                    • Body Inspiration Center
                                                    • Convenient to I-215 and 1-93/95
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Full Kitchen
                                                    • Hardwood Flooring
                                                    • High-Speed Internet
                                                    • Pet Friendly Community with Two Pet Parks
                                                    • Picnic Plaza
                                                    • Playground
                                                    • Recreational Areas
                                                    • Resident Headquarters
                                                    • Social Center and Professional Hub
                                                    • Two Swimming Pools with Cabanas
                                                    • USB Outlets
                                                    • Upgraded Amenity Packages Available
                                                    • Vaulted Ceilings
                                                    • Walk In Closets
                                                    • Whirlpool Spa
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                                                    Leasing

                                                    The Marlow offers residents inspired Henderson apartment living heightened by impressive amenity spaces and renovated interiors, with upgraded finishes and amenity features offered in select floor plans. Included among our spacious one-, two-, and three-bedroom floor plan options is a selection of 2BR/1BA homes ideal for those in need of a home office or guestroom accommodations for visiting friends and family. Vaulted ceilings create a feeling of openness throughout our interiors, ample kitchen spaces feature sophisticated design work and modern appliances, and every home includes a patio or balcony from which to enjoy the air. Neighborhood shopping, dining, and highlights include the numerous retailers and restaurants of Galleria at Sunset, the nearby Wild Horse Golf Club, and Sam Boyd Stadium. You can t go wrong in such a terrific location.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 10:00 AM - 05:00 PM
                                                    • Monday: 09:00 AM - 06:00 PM
                                                    • Tuesday: 11:00 AM - 06:00 PM
                                                    • Wednesday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 09:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3194

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is The Marlow Rated?
                                                    Based on 99 number of votes by renters, The Marlow is currently rated 2.5 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at The Marlow ?
                                                    The Marlow is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    How effective was the maintenance team when resolving your problem?
                                                    The Marlow is rated 3.3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    What are noise levels like at The Marlow ?
                                                    The Marlow is rated 3.3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    How safe is The Marlow ?
                                                    The Marlow is rated 2.3/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    How satisfied are residents with the neighborhood?
                                                    The Marlow is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at The Marlow ?
                                                    The Marlow is rated 3.7/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 10.67 days to their community reviews in the past year.
                                                    Who manages The Marlow ?
                                                    Greystar
                                                    What is the pet policy at The Marlow ?
                                                    Cats Allowed
                                                    Dogs Allowed
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    What is the move-in special?
                                                    Schedule Your Tour Today!

                                                    Contact Property

                                                    March 2024

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                                                    Baths

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                                                    The Marlow is a 724 - 1,268 sq. ft. apartment in Henderson in zip code 89014. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Paradise, Las Vegas, Boulder City, North Las Vegas, and Primm.

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