I don't know where that other person lived or what problems they had, but I've lived twice at Torrey Lane and was well-taken care of on both occasions. Tenants ARE NOT required to do maintenance. To the contrary, management asks tenants to call anytime on security or noise matters or emergency repairs; 9 am to 9 pm 7 days a week for other matters. The units were built in 1978 and 1985, so, they're not IMMACULATE, but they're well-cared for and you're not paying $700 0r $800 a month, either. I returned and I recommend the property to others; (and have done so.)