Review History for anonymous

Rosemont Brookhaven


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anonymous

Resident ā€¢ 2007 - 2009

10/2/2009

Atlantic point is a great place to live.After we being there for 2 years we bought a house and we move out.They held our security deposit for one month after we moved out.And charged us astronomic fees from our security deposit.We kept our townhome flawless.we had a dog and paid $500 dollars non refundable pet fee and $50 a month for the pet.Because the carpet had a lil stain from the dog they charged us $250 more.That was absurd.We had such a good impression from the management ,but after all the OTHER FEES they charged us at the end I was very disapointed with them.I would understand if we had left the apt in bad condition.But we left it as the same way we recieved it when we moved in.Its a shame. One more thing that almost never worked there was the entrance gate.It was always broken.
    Manager

    10/2/2009

    Rosemont Brookhaven
    When residents advise us that they are moving, we send them an itemized "to do" list before they move. One of the things we require is for residents to have their carpets steam cleaned. When they dont, and/or if there are stains that they could not get out, we charge $250 which is what our vendor charges us to remove all stains and clean the carpet. We also tell you that you can be present during the inspection, where we would tell you of the upcoming charges and offer you one more opportunity to take care of these issues to avoid being charged. We offer ample notice and opportunities for residents to resolve issues with their apartments. Unfortunately, some residents do not use these opportunities and then are "dissapointed" when they receive the bill. We do what we can but when we incur costs that were related to a vacating resident, we have no choice but to pass these costs on to the resident. If we didnt, everyone would be receiving hefty rent increases during renewal time of their lease. The management and residents who stay surely prefer the way we do it, whereby we pass along the cost to the resident responsible for the damages.

    Review 392 out of 566

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    Rosemont Brookhaven

    March 2024

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