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Oriana

420 East 54th Street, New York, NY 10022
(13 Reviews)
$4,034 - $8,367/mo
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Move-In Specials

Now offering up to 2 months free! Please contact us for details.

Floor Plans & Pricing

Studio

Studio, 1 Bath, 386 sq ft

Studio, 1 Bath | 386 sq. ft.

$4,034 - $4,394

4 Available Units

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Studio, 1 Bath, 443 sq ft

Studio, 1 Bath | 443 sq. ft.

$4,294

1 Available Unit

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Studio, 1 Bath, 467 sq ft

Studio, 1 Bath | 467 sq. ft.

$4,679

1 Available Unit

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Studio, 1 Bath, 332 sq ft

Studio, 1 Bath | 322 sq. ft.

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1 Bedroom

1 Bed, 1 Bath, 594 sq ft

1 Bed, 1 Bath | 594 sq. ft.

$5,417

1 Available Unit

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1 Bed, 1.5 Bath, 858 sq ft

1 Bed, 1.5 Baths | 858 sq. ft.

$6,239

1 Available Unit

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1 Bed, 2 Bath, 782 sq ft

1 Bed, 2 Baths | 782 sq. ft.

$6,269

1 Available Unit

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1 Bed, 1 Bath, 559 sq ft

1 Bed, 1 Bath | 559 sq. ft.

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1 Bed, 2 Bath, 863 sq ft

1 Bed, 2 Baths | 863 sq. ft.

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1 Bed, 2 Bath, 851 sq ft

1 Bed, 2 Baths | 851 sq. ft.

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1 Bed, 1 Bath, 757 sq ft

1 Bed, 1 Bath | 757 sq. ft.

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1 Bed, 1 Bath, 598 sq ft

1 Bed, 1 Bath | 598 sq. ft.

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1 Bed, 1 Bath, 788 sq ft

1 Bed, 1 Bath | 788 sq. ft.

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1 Bed, 1.5 Bath, 892 sq ft

1 Bed, 1.5 Baths | 892 sq. ft.

See Floor Plan Details

1 Bed, 1 Bath, 595 sq ft

1 Bed, 1 Bath | 595 sq. ft.

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1 Bed, 2 Bath, 1,156 sq ft

1 Bed, 2 Baths | 1,156 sq. ft.

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1 Bed, 2 Bath, 888 sq ft

1 Bed, 2 Baths | 888 sq. ft.

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2 Bedrooms

2 Bed, 2 Bath, 857 sq ft

2 Beds, 2 Baths | 857 sq. ft.

$6,618

1 Available Unit

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2 Bed, 2 Bath, 772 sq ft

2 Beds, 2 Baths | 772 sq. ft.

$7,373

1 Available Unit

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2 Bed, 2 Bath, 1,193 sq ft

2 Beds, 2 Baths | 1,193 sq. ft.

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2 Bed, 2 Bath, 863 sq ft

2 Beds, 2 Baths | 863 sq. ft.

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2 Bed, 2 Bath, 1,225 sq ft

2 Beds, 2 Baths | 1,225 sq. ft.

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2 Bed, 1 Bath, 754 sq ft

2 Beds, 1 Bath | 754 sq. ft.

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2 Bed, 2 Bath, 1,127 sq ft

2 Beds, 2 Baths | 1,127 sq. ft.

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2 Bed, 1 Bath, 760 sq ft

2 Beds, 1 Bath | 760 sq. ft.

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2 Bed, 2 Bath, 888 sq ft

2 Beds, 2 Baths | 888 sq. ft.

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2 Bed, 2 Bath, 1,277 sq ft

2 Beds, 2 Baths | 1,277 sq. ft.

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2 Bed, 2 Bath, 851 sq ft

2 Beds, 2 Baths | 851 sq. ft.

See Floor Plan Details

3 Bedrooms

3 Bed, 2 Bath, 1,127 sq ft

3 Beds, 2 Baths | 1,127 sq. ft.

$8,367

1 Available Unit

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3 Bed, 3 Bath, 1,834 sq ft

3 Beds, 3 Baths | 1,834 sq. ft.

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3 Bed, 2.5 Bath, 1,534 sq ft

3 Beds, 2.5 Baths | 1,534 sq. ft.

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3 Bed, 3 Bath, 1,693 sq ft

3 Beds, 3 Baths | 1,693 sq. ft.

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3 Bed, 2.5 Bath, 1,700 sq ft

3 Beds, 2.5 Baths | 1,700 sq. ft.

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3 Bed, 2.5 Bath, 1,650 sq ft

3 Beds, 2.5 Baths | 1,650 sq. ft.

See Floor Plan Details

4 Bedrooms

4 Bed, 4 Bath, 5,269 sq ft

4 Beds, 4 Baths | 5,269 sq. ft.

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4 Bed, 4 Bath, 2,408 sq ft

4 Beds, 4 Baths | 2,408 sq. ft.

See Floor Plan Details

5 Bedrooms

5 Bed, 4.5 Bath, 2,866 sq ft

5 Beds, 4.5 Baths | 2,866 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B+
B+

Renter Ratings

B

Review Ratings

Noise

3.8

Grounds

3.0

Safety

4.5

Office Staff

3.3

Maintenance

2.8

Neighborhood

4.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

4

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

100.75 days

View Community Timeline
View Community Timeline

Oriana Reviews

(13)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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  • Review Rating
Review Author Icon

anonymous

prospectiveVisited 2023

1/13/2024

Excellent

I recently took a tour of one of their apartments, and I was impressed. The guide provided a comprehensive walkthrough, there is spacious living room areas to the modern kitchen. They shared valuable insights about the neighborhood, making it easier for someone from out of… See More >
    Manager

    1/17/2024

    Oriana
    Thank you so much for taking the time to leave us a five-star review! We're thrilled to hear that you had a positive experience at Oriana. Customer satisfaction is our top priority, and it's always rewarding to know that we've met your expectations. If you ever have any questions or need further assistance, please feel free to reach out. We appreciate your support and look forward to serving you again in the future! Best, Oriana Management Team
    Review Author Icon

    anonymous

    prospectiveVisited 2024

    1/13/2024

    Great management at Oriana

    I recently toured an apartment at Oriana, and I must say the experience was exceptional. The management team went above and beyond to provide insightful information, address all my concerns, and create a welcoming atmosphere. Their dedication to customer service stood out, making the apartment… See More >
      Manager

      1/17/2024

      Oriana
      Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience at Oriana. If you ever have any questions or need further assistance, please feel free to reach out. We appreciate your support and look forward to serving you again in the future! Best, Oriana Management Team
      Review Author Icon

      anonymous

      Resident 2021 - 2023

      7/16/2023

      Terrible management.

      The units are apparently new but finishings are terrible and ACs are very old. Plan to add 900 plus to your rent if you move here because the ACs are so old that are zero energy efficient. The management is also friendly until you sign… See More >
        Manager

        12/29/2023

        Oriana
        We appreciate your feedback and apologize for any inconvenience you've experienced. We are addressing the concerns regarding the AC units. Please inform us if you are experiencing issues with your AC unit so our maintenance team can ensure everything is operating as it should. We're also committed to better communication and prompt issue resolution. Please reach out if you need immediate assistance. Best wishes, Oriana Management Team
        Review Author Icon

        anonymous

        Resident 2022 - 2023

        5/14/2023

        Not bad bur improvements needed

        The building is good and the concierge guys are always amazing!! Super polite and helpful! However, couple if things that need to get improved: 1. The rooftop closes at 11 am? We pay for amenities, it has to be open 24/7. 2. Insects!!! I find… See More >
          Manager

          12/29/2023

          Oriana
          Thank you for your feedback. We appreciate your positive remarks and take your concerns seriously. Regarding the rooftop hours, we limit them to maintaining a quiet environment during the night for all residents. For pest control, we offer exterminator services that can be scheduled every two weeks. Elevator maintenance and modernization plans are in place to enhance their reliability and efficiency. Your satisfaction is important to us, and we'll work diligently to address any remaining issues. Best wishes, Oriana Management Team
          Review Author Icon

          KarenWallyB

          Resident 2022 - 2023

          2/10/2023

          Excellent Staff

          We have found each and every staff member to be kind and helpful. They all seem to take great pride in their jobs and the building, and they go out of their way to be helpful and responsive. The apartment is well-built and surprisingly noise-proof.… See More >
            Manager

            12/29/2023

            Oriana
            We are delighted to hear that you love being at Oriana! Thank you for sharing your wonderful experience with us. We take great pride in providing a top-notch building, outstanding staff, and excellent amenities to ensure our residents have a fantastic living experience. Your positive feedback motivates us to keep up the good work and continue exceeding your expectations. If there's anything specific you appreciate or any suggestions you'd like to share, we are always open to hearing from you. Thank you again for being a part of the Oriana community!
            Review Author Icon

            Resident 1014493

            Verified Resident 2018 - 2022

            4/9/2022

            It's generally good. The staff is truly excellent. Friendly, helpful, experienced.However, there have been quite a few issues for a luxury building. Elevator, heat, lobby not fully finished and decorated.

              Manager

              4/19/2022

              Oriana
              Hi Verified Resident 1014493, thank you so much for your positive comments about Oriana! We strive to provide our residents with sanctuary every day, and are glad you found our staff to be outstanding. We have furniture on order for the lobby and it should be arriving soon. In regards to the heat and elevator issues, I'd love a chance to discuss these more in-depth with you. Can you please reach out to the leasing office at (212) 931-1847 or by e-mail at Oriana@bozzuto.com, so we can learn more about this and try to help? Thank you so much again for your feedback! We hope you have a great day!
              Review Author Icon

              Resident 1005581

              Verified Resident 2018 - 2022

              3/10/2022

              Nonstop construction and noise on an annual basis, elevators constantly have issues, and a third of the gym equipment was stolen by residents during the pandemic and never replaced?yet management does not hesitate to increase rent by above market prices off of gross (not net)… See More >
                Manager

                3/11/2022

                Oriana
                Verified Resident 1005581, thank you so much for taking the time to review us. We are disappointed to see your low star rating and would like to talk with you more about your experience with our community and team. In particular, I'd like to learn more about what equipment is missing in the gym so we have have it replaced right away. We understand that sometimes maintenance can be inconvenient and I appreciate your patience with our improvement projects. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (212) 931-1850 so we can work towards a solution. Thank you and have a great day.
                Review Author Icon

                Resident 1005580

                Verified Resident 2019 - 2022

                3/10/2022

                Luxury in price only. Heating and cooling systems wholly inadequate, insects and rodents present, heat and hot water down for repairs monthly, scaffolding up for years, noisy facade repairs ongoing, etc.

                  Manager

                  3/11/2022

                  Oriana
                  Verified Resident 1005580, we are sorry to see your low star rating and would like to get some details about your experience. We are not aware of any ongoing pest issues. Please call our leasing office at (212) 931-1850 right away if you have any information on this, and we'll address it immediately. We understand that building maintenance can be inconvenient and we appreciate your patience when we make necessary repairs. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.
                  Review Author Icon

                  anonymous

                  Resident 2020 - 2021

                  9/23/2021

                  I can't say enough great things about the staff here. They go above and beyond in every aspect and make you feel like family which is so nice and not often the case in a rental building. Having come from living in co-op for many… See More >
                    Manager

                    9/25/2021

                    Oriana
                    Anonymous, thank you for the high star rating! We work hard to provide tailored service to each of our residents and we're so happy to hear that our care has made a difference in your experience here. I'm glad you've loved our resident events. We will keep them coming so stay tuned. If you ever have any suggestions for ways we can make your life easier here at Oriana, please reach out to us at (212) 931-1847 or by e-mail at oriana@bozzuto.com. Thank you so much again for your feedback! We hope you have a great day!
                    Review Author Icon

                    anonymous

                    Resident 2021

                    9/14/2021

                    My experience at the Oriana has been nothing but picture-perfect! Everyone from the concierge desk to the leasing office has treated me, as well as the rest of the guests, with the upmost courtesy and hospitality. Simply put, the staff at the Oriana building are… See More >
                      Manager

                      9/17/2021

                      Oriana
                      We always strive to provide top quality service to every resident and guest and we are so thrilled to hear that you have enjoyed your experience here at Oriana! Thank you, Trevor, for your high star rating. We're glad you enjoy our resident events. We believe in building community and are so happy our efforts are working, and that you're here with us. Don't forget to check out our virtual comedy show next week with snacks in the lobby beforehand. We'll see you there! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                      Review Author Icon

                      anonymous

                      Resident 2020 - 2021

                      6/4/2021

                      Great, quiet location, beautiful river views and lovely sunrises! Staff is courteous and management company is accommodating and helpful. Have enjoyed living here over the past year, which was not easy with COVID restrictions.

                        Manager

                        6/6/2021

                        Oriana
                        Anonymous, thank you so much for providing us with feedback on your experience here! We really appreciate your positive review. We agree that our views are breathtaking, and I'm I'm so happy to hear that despite the NYC restrictions, you've enjoyed your home here. We're so looking forward to June 24th, our Resident Appreciation Day, to finally get together with our residents in a full day of events. We hope to see you there! Thanks again for the recommendation, and have an amazing day!
                        Review Author Icon

                        casuals27

                        Resident 2017 - 2021

                        5/18/2021

                        Amazing staff! Like family to me after nearly 4 years here. The apartments are very comfortable with new appliances. Living right near Sutton Place is fantastic. Just re-signed for another 13 months.....

                          Manager

                          5/21/2021

                          Oriana
                          Your recommendation means so much to us and we're so happy to have earned it. I am thrilled to pass your kudos on to the team. This review made our day! I agree that the Sutton Place neighborhood is sort of magical, and from our location all the best of our neighborhood is right at your doorstep. Thank you for your thoughtful review, and for being such a wonderful part of our community. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Katie Coleman General Manager Oriana
                          Review Author Icon

                          anonymous

                          Resident 2008 - 2014

                          7/3/2014

                          A 1982 building in a wonderful neighborhood. Unfortunately, Equity Residential which bought the building from Macklowe three years ago has cut corners and as a result, the quality of service, and the integrity of the building have been seriously compromised. Adequate heat, water and… See More >

                            Features & Amenities

                            Laundry
                            • Laundry On-Site
                            • Washer and Dryer with App
                            Pets
                            • Cats Allowed
                            • Dogs Allowed
                            Other
                            • App Refrigerator
                            • Clubhouse
                            • Concierge
                            • Dishwasher
                            • Fitness Center
                            • Granite Countertops
                            • Hardwood Flooring
                            • High-Speed Internet
                            • On-Site Maintenance
                            • Stainless Steel Appliances
                            • Storage Space
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                            Leasing

                            Here at Oriana, every aspect of your experience from the caring service provided by our long-term staff to the exquisite finishes in our refined apartment homes has been designed to surround you in comfort and luxury. There s nothing we ve overlooked in our quest to create the ultimate haven in the heart of Manhattan.
                            Show Less

                            Office Hours

                            • Sunday: 10:00 AM - 05:00 PM
                            • Monday - Thursday: 09:00 AM - 06:00 PM
                            • Friday: 09:00 AM - 05:00 PM
                            • Saturday: 10:00 AM - 05:00 PM
                            This community is managed by

                            Greystar

                            B+
                            B+
                            Communities
                            3213

                            Questions & Answers (0)

                            Frequently Asked

                            Based on 13 number of votes by renters, Oriana is currently rated 3.9 out of 5 stars.
                            Oriana is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                            Oriana is rated 2.8/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                            Oriana is rated 3.8/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                            Oriana is rated 4.5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                            Oriana is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                            Oriana is rated 3.3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                            Managers have responded to 100% of their community reviews in the past year.
                            Managers have replied within 100.75 days to their community reviews in the past year.
                            Greystar
                            Cats Allowed
                            Dogs Allowed
                            1 Bed, 1 Bath
                            1 Bed, 1.5 Baths
                            1 Bed, 2 Baths
                            2 Beds, 1 Bath
                            2 Beds, 2 Baths
                            3 Beds, 2 Baths
                            3 Beds, 2.5 Baths
                            3 Beds, 3 Baths
                            4 Beds, 4 Baths
                            5 Beds, 4.5 Baths
                            Studio, 1 Bath
                            Now offering up to 2 months free! Please contact us for details.

                            Contact Property

                            March 2024

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                            Beds

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                            Baths

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                            Oriana is a 322 - 5,269 sq. ft. apartment in New York in zip code 10022. This community has a 1 - 5 Beds, 1 - 4.5 Baths, and is for rent for $4,034 - $8,367. Nearby cities include Manhattan, Mount Morris, Queens, Long Island City, and West New York.

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