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One City Place

One City Place, White Plains, NY 10601
(108 Reviews)
$2,635 - $5,786/mo
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Floor Plans & Pricing

1 Bedroom

Metropolitan

1 Bed, 1 Bath | 662 sq. ft.

$2,635

See Floor Plan Details

Melrose

1 Bed, 1 Bath | 740 sq. ft.

$2,788 - $2,879

See Floor Plan Details

2 Bedrooms

Regency

2 Beds, 2 Baths | 1,033 sq. ft.

$3,670 - $3,996

2 Available Units

See Floor Plan Details

Ritz

2 Beds, 2 Baths | 1,016 sq. ft.

$3,816 - $3,880

See Floor Plan Details

Regal

2 Beds, 2 Baths | 1,271 sq. ft.

$3,850 - $3,915

See Floor Plan Details

Royalton

2 Beds, 2 Baths | 1,183 sq. ft.

$4,195 - $4,223

See Floor Plan Details

3 Bedrooms

Bedford

3 Beds, 3 Baths | 1,264 sq. ft.

$4,731

See Floor Plan Details

Broadway

3 Beds, 2 Baths | 1,470 sq. ft.

$5,690 - $5,786

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D+
D+

Renter Ratings

C

Review Ratings

Noise

3.7

Grounds

1.3

Safety

2.7

Office Staff

1.7

Maintenance

2.0

Neighborhood

4.7

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

3

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

One City Place Reviews

(108)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident ā€¢ 2020 - 2023

12/7/2023

Awful management

Short answer is google AJH Management and read about the issues they are having with othe buildings they manage throughout the tristate area. Long answer is it used to be a great building. Perfect location, nice amenities, pleasant tents and a great staff. When Iā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2017 - 2023

    7/24/2023

    Not ā€œluxuryā€ Anymore

    When I moved in six years ago this place definitely had the look and feel of a luxury rental. Not anymore. AJH Management took over in September 2019, with Joseph Klein as head honcho, and the place has been going downhill since. The first thingsā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2018 - 2023

      4/15/2023

      This building is terribly managed

      This building is horrible. It is not a luxury building despite its prices. The elevators have no worked for over a year and there have been 5 days this year where i had to stay in a hotel because management doesnt turn on AC fromā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2020 - 2022

      4/2/2022

      A Management team second to none

      I've been a renter for over 10 years now at various communities, including two other buildings in White Plains. What I can say is that no other experience compares to the responsiveness and care I experience at One City Place. This is a staff thatā€¦Ā See More >
        Review Author Icon

        anonymous

        Resident ā€¢ 2019 - 2021

        9/14/2021

        Since AJH Management took over, this place has become an absolute disaster. Joseph Klein at AJH is the biggest prick Iā€™ve ever dealt with, and he treats tenants as if they are in the wrong 100% of the time. What an embarrassment to rental buildingā€¦Ā See More >
          Manager

          9/23/2021

          One City Place
          Hello, Thanks for taking the time to leave us a review. We aim to provide a high quality living experience at One City Place. All requests are dealt with in an efficient manner so that no resident's concerns fall through the cracks. Please reach out to us directly at (914) 997-6462 so we can address any additional concerns on your end.
          Review Author Icon

          anonymous

          Resident ā€¢ 2021

          6/22/2021

          Great location, but the management is terrible. It takes way too long to fix major issues, like problems with heating, air conditioning, and plumbing. It took 2 full weeks to fix the heat in my neighborā€™s apartment in the dead of winter. Seems like allā€¦Ā See More >
            Manager

            7/13/2021

            One City Place
            Hello, thanks for taking the time to leave feedback. We aim to provide all of our residents with quick and efficient maintenance service. We encourage you to reach out to us directly at (914) 997-6462 so we can rectify any issues you are facing.
            Review Author Icon

            anonymous

            Resident ā€¢ 2021

            6/11/2021

            I moved to One City Place this April and I am so impressed with the property and staff! I moved from NYC, where I paid twice the rent for nothing that compares to here. One City Place is clean, beautiful, residents and have been nothingā€¦Ā See More >
              Manager

              7/6/2021

              One City Place
              We're happy to know that we've exceeded your expectations and look forward to continuing to do so!
              Review Author Icon

              anonymous

              Resident ā€¢ 2018 - 2021

              3/27/2021

              Life was wonderful here under the previous management company. but AJL took over in September 2019 and the "luxury" quality has severely declined. Example: the tenants are now in their third night of listening to loud banging noises that go on for seven hours orā€¦Ā See More >
                Manager

                4/27/2021

                One City Place
                Thank you for taking the time to share your feedback. We try hard to provide customers with the best support and luxury experience as possible. We apologize that this wasn't your experience. We'd like to better understand what happened and how to make things right, do you mind reaching out to us directly at 1-914-740-8388?
                Review Author Icon

                anonymous

                Resident ā€¢ 2019

                12/3/2019

                24 hr concierge, indoor pool open all year round, golf simulator, business center, lounge, roof terrace, right near a movie theater, target, shop rite, Nordstrom, train station...I could go on and on this property is a winner! Th

                  Manager

                  4/28/2021

                  One City Place
                  Hi, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!
                  Review Author Icon

                  Resident 607248

                  Verified Resident ā€¢ 2012 - 2018

                  2/22/2019

                  One City Place is a lovely place to live The apartments and views are fabulous and the staff is professional and responsive The building has the feel of a real neighborhood and the proximity of shopping is a real benefit I have lived here forā€¦Ā See More >
                    Manager

                    3/1/2019

                    One City Place
                    Verified Resident 607248, thank you so much for your high rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
                    Review Author Icon

                    Resident 607234

                    Verified Resident ā€¢ 2014 - 2018

                    2/22/2019

                    OCP is ideally located in the center of White Plains, A fast walk to restaurants, groceries stores , Target and high end retail ( Westchester Mall.) OCP is estheticslly pleasing and one of the few high rises in WP. The one,two and three bedroom apartmentsā€¦Ā See More >
                      Manager

                      3/1/2019

                      One City Place
                      Verified Resident 607234, your wonderful feedback and rating mean a lot to us. Thank you so much again for your feedback! We hope you have a great day!
                      Review Author Icon

                      Resident 607232

                      Verified Resident ā€¢ 2016 - 2018

                      2/22/2019

                      This part it unnecessary and I do not wish to add comments. Here are your characters. NnnnnnnnnnnnnnnnnnnnnnnnnnNnnnnnnnnnnnnnnnnnnnnnnnnnNnnnnnn

                        Manager

                        3/1/2019

                        One City Place
                        We appreciate your positive review about your recent experience with us!
                        Review Author Icon

                        Resident 607231

                        Verified Resident ā€¢ 2017 - 2018

                        2/22/2019

                        Amazing location. Location honestly could not be better. Matt, the concierge is amazing. As is Bonnie, who helped us sign the lease. There's very little noise and the amenities are incredible. General maintenance could be better, but still far exceeds that of buildings I've livedā€¦Ā See More >
                          Manager

                          3/1/2019

                          One City Place
                          Hi Verified Resident 607231, thank you so much for your positive comments about One City Place! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                          Review Author Icon

                          Resident 607205

                          Verified Resident ā€¢ 2017 - 2018

                          2/22/2019

                          Love living at one city place! Only issue is that the lobby renovation was badly timed for during the holidays and is taking longer than it should. Hopefully it will be worth it! But overall it is a great place to live.

                            Manager

                            3/1/2019

                            One City Place
                            Verified Resident 607205, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience.
                            Review Author Icon

                            Resident 607189

                            Verified Resident ā€¢ 2013 - 2018

                            2/22/2019

                            I have lived here for 5 years and am overall very happy. The location is second the none as I am in walking distance to everything I could possibly need. The building is safe and the staff and maintenance crew are all professional.ā€¦Ā See More >
                              Manager

                              3/1/2019

                              One City Place
                              We always strive to provide top quality service to every resident and guest and we are so thrilled to hear that you have enjoyed your experience here at One City Place! If you ever need anything else from us, please feel free to give us a call or stop by.
                              Review Author Icon

                              Resident 607177

                              Verified Resident ā€¢ 2017 - 2018

                              2/22/2019

                              Excellent location; excellent service throughout the building. Issues are dealt with rapidly. Concierges are polite and helpful. Management is knowledgeable and helpful. The price is a little high, but you get what you pay for!

                                Manager

                                3/1/2019

                                One City Place
                                Verified Resident 607177, we are so happy to read such a great review about One City Place! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                Review Author Icon

                                Resident 607170

                                Verified Resident ā€¢ 2014 - 2018

                                2/22/2019

                                With the exception of the ongoing situation with not having hot water in a timely manner in the morning, we enjoy the living in the building. We especially find the staff to be generally attentive and pleasant.

                                  Manager

                                  3/1/2019

                                  One City Place
                                  Verified Resident 607170, thank you so much for providing us with feedback on your experience here! We really appreciate your positive review . If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                  Review Author Icon

                                  Resident 607168

                                  Verified Resident ā€¢ 2017 - 2018

                                  2/22/2019

                                  We moved to One City Place in Nov. 2017 and have been pleased with all aspects of the apartment and the community. Staff at the front desk is professional and pleasant, amenities are wonderful, and I have already recommended One City Place to two friendsā€¦Ā See More >
                                    Manager

                                    3/1/2019

                                    One City Place
                                    Verified Resident 607168, we strive for 100% satisfaction, and it is great to see you had such a positive experience at One City Place. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at One City Place!
                                    Review Author Icon

                                    Resident 607162

                                    Verified Resident ā€¢ 2018

                                    2/22/2019

                                    We are very happy to live here. The unit is clean and bright. It is located in a very convenient area that is close to train station and shops and restaurants. The gym is easy to access and clean. The only downside is the rampā€¦Ā See More >
                                      Manager

                                      3/1/2019

                                      One City Place
                                      Verified Resident 607162, we really appreciate your positive star rating! Thank you so much again for your feedback! We hope you have a great day!
                                      Review Author Icon

                                      Resident 607155

                                      Verified Resident ā€¢ 2017 - 2018

                                      2/22/2019

                                      The entire staff is friendly, courteous and helpful. I'm very comfortable here and delighted with the living conditions. All building employees say hello to residents, offer to help with packages, initiate conversations but aren't intrusive. It's an easy environment - the buildingā€¦Ā See More >
                                        Manager

                                        3/1/2019

                                        One City Place
                                        Verified Resident 607155, we strive for 100% satisfaction, and it is great to see you had such a positive experience at One City Place. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at One City Place!
                                        Review Author Icon

                                        Resident 607151

                                        Verified Resident ā€¢ 2016 - 2018

                                        2/22/2019

                                        Great location, Excellent concierge system, great facilities, Heated pool & Gym are a great asset in Winter! Close to shops & transport. Pleasant & helpful admin staff and tenants. Highly recommend! Only 35 minutes on express train to Grand Central, good to take advantage ofā€¦Ā See More >
                                          Manager

                                          3/1/2019

                                          One City Place
                                          Verified Resident 607151, we really appreciate your positive star rating! Thank you, and have a fantastic day!
                                          Review Author Icon

                                          Resident 607143

                                          Verified Resident ā€¢ 2016 - 2017

                                          2/22/2019

                                          Wonderful place to live. Great location. Very dog friendly, beautiful apartments, spacious and washer and dryer in the apartment. Great staff. I moved from Manhattan and am very pleased with my choice. I would highly recommend this building and company.

                                            Manager

                                            3/1/2019

                                            One City Place
                                            Verified Resident 607143, we strive for 100% satisfaction, and it is great to see you had such a positive experience at One City Place. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at One City Place!
                                            Review Author Icon

                                            Resident 607142

                                            Verified Resident ā€¢ 2017

                                            2/22/2019

                                            Good building ...........................................................

                                              Manager

                                              3/1/2019

                                              One City Place
                                              Verified Resident 607142, we really appreciate your positive star rating!
                                              Review Author Icon

                                              Resident 563608

                                              Verified Resident ā€¢ 2017 - 2019

                                              5/3/2019

                                              Perfect place to live if you dont drive. Has many amenities (pool, fitness center, resident lounge) Professional staff and maintenance team. Safe community and management team that work to enhance that sense of community for all residents.

                                                Manager

                                                12/12/2018

                                                One City Place
                                                Wow! We are so thrilled to read your fantastic review!! Thank you. We hope to continue meeting your expectations for a long time to come. Please let us know if there is anything we can do. Your One City Place Team.
                                                Review Author Icon

                                                Resident 548166

                                                Verified Resident ā€¢ 2018

                                                9/27/2018

                                                We have been living at One City Place since May and each day we repeat how happy we are that we made the decision to move to this building. Each day brings a new positive experience. The staff is gracious and most helpful.ā€¦Ā See More >
                                                  Manager

                                                  10/27/2018

                                                  One City Place
                                                  Verified Resident 548166, thank you so much for providing us with feedback on your experience here! We really appreciate your positive review . We are always more than happy to assist you if anything else comes up. Take care!

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  • Washer and Dryer Included in Apartment Home
                                                  Parking
                                                  • Parking
                                                  Other
                                                  • Air Conditioner
                                                  • Business Center
                                                  • Cable & Satellite
                                                  • Clubhouse
                                                  • Concierge
                                                  • Courtyard
                                                  • DishWasher
                                                  • Elevator
                                                  • Fitness Center
                                                  • High-Speed Internet
                                                  • Kitchen Pantries
                                                  • Microwave
                                                  • On-Site Maintenance
                                                  • Package Receiving Service
                                                  • Playground
                                                  • Pool
                                                  • Refrigerator
                                                  • Short Term Lease Available
                                                  • Spa
                                                  • Window Coverings
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                                                  Leasing

                                                  Discover the ultimate urban lifestyle at One City Place. Featuring a selection of beautiful, luxury apartments in Westchester, NY, located in the heart of White Plains. Explore all the city has to offer with dining, retail, and entertainment establishments just outside your door. Outdoor enthusiasts will love our close proximity to the many parks and preserves in the area. Experience a new standard of living at One City Place.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: 12:00 PM - 08:00 PM
                                                  • Monday - Wednesday: 09:00 AM - 06:00 PM
                                                  • Thursday: 09:00 AM - 08:00 PM
                                                  • Friday: 09:00 AM - 05:00 PM
                                                  • Saturday: Closed
                                                  This community is managed by

                                                  AJH Management

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                                                  Communities
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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is One City Place Rated?
                                                  Based on 108 number of votes by renters, One City Place is currently rated 3.6 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at One City Place?
                                                  One City Place is rated 1.3/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  How effective was the maintenance team when resolving your problem?
                                                  One City Place is rated 2/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  What are noise levels like at One City Place?
                                                  One City Place is rated 3.7/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                  How safe is One City Place?
                                                  One City Place is rated 2.7/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  How satisfied are residents with the neighborhood?
                                                  One City Place is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at One City Place?
                                                  One City Place is rated 1.7/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Who manages One City Place?
                                                  AJH Management
                                                  What is the pet policy at One City Place?
                                                  No pet policy available
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  3 Beds, 3+ Baths

                                                  Check Availability

                                                  One City Place

                                                  March 2024

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                                                  Baths

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                                                  One City Place is a 662 - 1,470 sq. ft. apartment in White Plains in zip code 10601. This community has a 1 - 3 Beds, 1 - 3 Baths, and is for rent for $2,635 - $5,786. Nearby cities include Hartsdale, Elmsford, Scarsdale, Harrison, and Tarrytown.

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