Review History for anmak

The Residences at Bexley Woods


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anmak

Resident 2010 - 2011

5/7/2012

Dishonest and dirty

We moved in last year thinking it was very spacious for the money. But, the apartment was definitely dirty. The walls and kitchen were very grimey. Living there wasn't bad but we had a lot of issues with leaks. Maintenance would just put a band-aid on them after we called the office about the issue a few times. Our hot water tank would leak a lot of water in our basement at least once a week and it was never fixed. The tub would leak through our living room ceiling every time we showered and that never got fixed either. The pools they promised never were filled with water and the weight room equipment was missing so many parts nothing in there worked. At the end of our lease we turned in our move out notice 2 months early. They called and said they needed notices signed from the other two girls on the lease, not just the head of the household. That was fine and my roommates took their notices to the office within the week. When it came time to move out we made sure to leave the apartment cleaner then when we moved in. We had gotten everything out and I took our keys to the office. They called two days later and told me they never received the other girls' move out notices and they would have to charge us for another month even though we had turned in our keys and gave them a 2 month notice. We also had to turn in another move out notice by that day or it would be after the 1st of the month and we would be charged for two extra months. They did receive all three notices, they were completely lying. We should have all sent our notices by certified mail, but being first time renters we were not prepared. On top of that they said rent was to be raised $300 since that was supposedly market value now. Aside from that they would not let anyone do the apartment walkthrough with them and they charged us for "leaving trash throughout" and also said they needed to have the carpets shampooed, which we did before we moved out. I am positive they did not use any of the deposit they kept to further clean our apartment. After many arguments, my roommate wanted to pay Bexley Woods rather than try and fight it and risk loosing and incurring court costs, so she did. They totally screwed us over by lying and finding loopholes in our lease. Even if you're a savvy renter and think you can protect yourself from the crap these people will try to pull when you move out. Please don't live here. Take your business somewhere else. They screwed us over, please don't live here and reward them for that.

    Review 47 out of 228

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    The Residences at Bexley Woods

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