We have been living here for 5 months and we're already looking for a new apartment. I believe that some of the reviews here are FAKE! 8-10 residents reviewed this place in the same day and gave it a 4-5 star rating, right. Like that is going to fly. Check the dates on the reviews.
Pros:
location, cleanliness of the apartment when we moved in, landscape, our apartment gets a lot of natural light, and it is in a safe neighbourhood.
cons
The rooms get extremely cold even though our thermostat is set to 75 degrees. There is definitely something wrong with their insulation. You email the office, and they don't even bother to reply to you. They don't even answer their office phone even though they would be in the office. Their staff is extremely slow with complaints. They tell you they will fix something by a certain date and of course they don't. They tell you they will get back to you, and they don't. They keep on lying about dates. They lost my respect. The laundry room is dirty and needs to be maintained. They also need to clear the drive ways better when it snows. We are definitely not going to renew our lease.