we tried contacting the from management from leasing office and every time we call they say that the manager is busy there accountant(Carmen) is really rude, she will not let us talk to the manager. and she says that there is no chance to switch to another apartment in the same complex. we complained her that the carpet was wet she said that why did not we check when we were leasing the apartment
we said that there is dog ---- in the back yard and she says us to find the dog which is doing that and complain the owner.
my friends family are moving in here next month, he is worried about the health and safely of his son and wife, if they does not let him move he is also planning to pay the lease break charges and get out of there.