Review History for ineedahouse520

Dover Farms


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ineedahouse520

Resident ā€¢ 2013 - 2014

7/23/2014

Dover Farms is anything but a Ć¢??luxuryĆ¢?? apartment community. I have lived here since November 2013 and I absolutely HATE it Ć¢?? especially considering the amount of rent I pay. Back when I signed my lease the previous manager and leasing agents told me that they were getting all new fitness equipment in January Ć¢?? even went as far as LIE and tell me the budget has already been approved for it. I brought up this concern because on my tour I saw that numerous free weights were missing and it looked dingy Ć¢?? nothing like the pictures they have posted online. I believed these people when they addressed my concerns but at the end of the day they were ALL fired and replaced with the new team who doesnĆ¢??t care because it Ć¢??wasnĆ¢??t them and they were all fired for it.Ć¢?? The tanning bed has had 4 light bulbs out since I moved in. I have brought this up to the old employees as well as the new ones on more than one occasion and they are still burned out.. 8 months later. The paper towels are always empty and the Ć¢??cleaning solutionĆ¢?? to clean the bed is usually empty, missing the spray nozzle or just completely gone. My building is kind of in the middle of the complex, it sits right on the bottom of a hill. I hate my building and the people in it. As I walk down the stairs by my garage I am greeted by the smell of dog poop and a ground littered with trash. It looks like the ------ of Cleveland (which I had previously moved from and sucked up the high rent for the schools and safer neighborhood Ć¢?? plus I am from Brecksville and its closer to where I want my daughter to grow up). Anyway, This morning as I was leaving there was a broken Barbie, some kind of game cube, the exit sign (from the hallway that someone knocked off), a plastic kidĆ¢??s cup and random pieces of other trash (pictures attached). The door to walk in is covered in spider webs and other creepy-crawlies. Sometimes I get really lucky and someone has propped open the Ć¢??securityĆ¢?? door so I donĆ¢??t even have to fiddle with my keys. Walking up the steps to my 3rd floor apartment I can see the hallways havenĆ¢??t been cleaned in months because someone spilled chex-mix is still crunched into the carpet from 4 weeks prior. Oh and guess what my neighbor still hasnĆ¢??t taken out their trash because its sitting in the hall way next to all her kids shoes. (I wouldnĆ¢??t have a problem with these kids if they didnĆ¢??t throw pizza at my from their balcony while their mother cusses them out (and houses a Pitt bull) but who am I to judge?!) I finally get to my door and I have a handwritten paper sign with my address above the door instead of the nicer Ć¢??plaquesĆ¢?? like others in the Ć¢??communityĆ¢??. Over all my apartment is decent inside Ć¢?? nothing too fancy but clean and comfortable. I am on the 3rd floor so IĆ¢??m not really bothered by noise except for when my neighbor next door is up at 6am getting ready for work. These are just some of my concerns and issues Ć¢?? if I edit and add more as I come across them I will. Don't move here - this place isn't worth your money!
Manager

7/29/2014

Dover Farms
Dear Current Resident, Thank you for taking the time to post a review. The previous manager was correct in saying that an updated gym and clubhouse is in the works but it was never budgeted for January, it will be completed before the end of 2014. As part of the remodel the tanning bed will be removed so once the current tanning bed dies, it will be removed and not be replaced. The main reason for this is not to take away an amenity but to avoid liability. When the tanning bed was added the legal issues of having a tanning bed were much less costly to a business. We are working with a local tanning salon to work out a deal for Dover Residents. Sorry to hear you are having issues with your neighbors or cleaning in your hallway. Please contact the office so we know which apartment you are in so this can be addressed immediately. All the hallways are cleaned on a weekly basis so if the vendor is not cleaning we need to be made aware of this immediately. The Dover Farms staff is committed to taking care of outstanding issues we would simply need a phone call to the office to put in a service request or you may go to Doverfarmsapts.com to put in a service request online. If a service request is not completed in 48 hours, please contact the office and ask for the manager immediately. If you should need anything please contact the office at 440-582-8215. Dover Farms Apartments

Review 224 out of 474

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