Review History for anonymous

Portage Pointe


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anonymous

Resident 2013

10/17/2013

Where do i start.. DO NOT MOVE HERE!!!! I've lived here for 5 months and within these months i've had no hot water 3 times, that lasted all day long. not to mention our water had been shut off all day long twice now. its miserable here and i can not wait to leave. we moved in with our 4 month old dachshund and he ended up passing away with meningitis in the brain. now this could have been caused from many different reasons. but then shorty after we got another dog and a week later she had caught a stomach virus, because all the yards completely flood to your ankles. which is also infested with parasites which caused her to get sick. we've had multiple complaints that our dog barks when we aren't home. we were trying to cage train her. we constantly hear dogs barking all the time. its a pet friendly complex so if you don't wanna hear dogs barking don't move in. also another dog had pulled its owner while they were walking and it ran over to mine and latched on to her eye. we ended up having to take her to the hospital. almost $900 in rent IS NOT WORTH LIVING HERE! I also just received a letter stating that you are no longer allowed to smoke in the building or in the unit. I don't believe that is right.
    Manager

    10/29/2013

    Portage Pointe
    Over the past couple months we did experience an issue with one of our commercial size building hot water tanks. Once, in June of this year, we got a call about a problem with hot water in one of our buildings and we were able to have it serviced right away. We believed that the problem had been fixed but then, almost 4 months later, we got a call from a resident in that same building on a Saturday to report an issue with hot water. Our maintenance crew worked hard and were able to maintain hot water through the weekend until we were able to install a brand new hot water tank on Monday. We do apologize for the inconvenience this caused. We are very sorry for the loss of your pet. Our community is very "pet friendly", however if there are numerous complaints coming in regarding barking or other issues, we do have to address them. In order to provide a healthier environment for our residents and guests and in response to the overwhelming majority of residents who would prefer to live in a smoke-free environment, our property has decided to make all of our buildings and common areas, completely smoke-free. The harmful effects of secondhand smoke and the fire dangers caused by smoking indoors are simply too great to ignore. All incoming residents are required to sign a smoke-free lease addendum upon move-in and current residents with leases ending after December 1, 2013 will be required to sign a smoke-free lease addendum when their lease comes up for renewal. We anticipate the transition to having smoke-free buildings to be completed by December 31, 2014.

    Review 52 out of 85

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    Portage Pointe

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