Review History for dohickey07

Lakota Lake Apartments


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dohickey07

Resident ā€¢ 2007 - 2008

10/5/2008

We moved in here in 2007. When we first moved in, it was Berkshire owned. The lady working that day, Cheryl, really helped us out. Without her, we wouldn't have a place to live. There were only two maintenance guys, but whenever we needed them, they were here within 30 minutes. There were cleaning ladies who came in once a week to clean and vacuum the stairwell. It was ALWAYS clean. The exterminator came in AT LEAST 1-2 times a month to spray. We saw maybe two little roaches from October to April. The Berkshire management was so friendly and remembered us by our first names. They put in new carpet and a new door right before we moved in. Then Karam bought the property in April. Ever since then, it has gone straight downhill. They took on way too many projects at once, and haven't even finished a single one. We went in to introduce ourselves and get to know them, assuming they'd be as friendly as the Berkshire staff. However, they were anything but. We always get dirty looks from them, and never get answers. The first thing they did after buying Woodbridge, was tear down all of our gorgeous trees. It looks so trashy now. Then, right before our olympic sized pool WOULD have opened, they dug it up. We asked them when the new pool would be ready, and the office lady gave us a dirty look, shrugged, and said "I-uh-no." Later they told us it would be ready by Fourth of July, then it was Labor Day, then we gave up and they just finished it maybe a month ago, much too late for swimming season. And instead of the olympic sized pool we had before, we have a large bathtub. Then they decided to put in new patio doors and windows, which was really needed. However, we just got out patio door put in maybe three months ago, and still don't have our window replaced. Our window does not lock, and the screen is taped up because it kept falling out. When the men came to replace our door, they tracked paint and other crap all over our dining area. They left the mess on the floor and all over the door, and I was left to clean up the glass after stepping on it. One night, someone punched and shattered the door to our building. Maintenance taped the door, which obviously needed replaced, and left the glass all over the hallway and outside. I am STILL picking up little pieces when I can see them, but come on, there are kids living in this building, that's not safe! I called four times for someone to come clean it up, and each time they acted worried and said someone would be right over. Yet, I was the one cleaning it up. Since Karam bought the property, we have NEVER seen an exterminator. They sent out a note ONCE saying someone would be in to spray, but no one ever did. We have seen more roaches since they bought Woodbridge in April than we ever did with Berkshire. We asked why there were no exterminators coming by, and the staff told us that "It makes our image look bad if there are exterminator trucks here. People will think we have a problem." Well what about your people already living here?! You DO have a problem! Luckily our building has no bedbugs yet, but other buildings do. Karam is also not honoring our lease. We paid $200 for our security deposit, but they sent us a letter saying we're only entitled to half of that, because Berkshire overcharged us. Overcharged?! $200 is a CHEAP security deposit!! The lease also says we must give a 30 day written notice if we are not planning on continuing our lease. Now Karam is saying we have to give a 60 day notice or else we won't get our security deposit. Our neighbors who recently moved out of our building were charged for all sorts of problems in their apartment that they couldn't help and that were there when they moved in. Karam has advertisements all over the entrance to Woodbridge, saying "Enjoy our olympic sized pool!" "Enjoy our lovely nature walking trails!" "Extreme makeover unites!" When none of this is true. They're false advertising, and it's ridiculous. We recently had three new families move into our building, and I just feel awful for them. They didn't know the truth about Karam/Woodbridge. I am all the time finding glass, pieces of metal, etc. in the grass, on my patio, and in our hallway. Nobody ever comes to clean it up, and like I said, there are KIDS here! Someone has to do it, and it's not going to be Karam, so don't wait on them to do it, do it yourself. The maintenance guys are RUDE. We try to be nice and make small talk, but it's like they want nothing to do with you. The old maintenance guys were SO friendly, and always talked my ear off while they were in here. They were a pleasure to be around, and always fixed whatever was broken. Our rent is ridiculously high. I know it's West Chester, but honestly, it's the ------ of West Chester! Which is the same as the nicest parts of Springdale! So obviously, the crime is not bad here at ALL. But if I'm living in the slums of a town, I don't expect to pay $600 a month for a one bedroom apartment! We have neighbors living in a two bedroom who pay $620! We had a crazy windstorm here from Hurrican Ike, and one of the building's roof was blown off, and the few trees left here had broken limbs. This was a month ago, and the tree limbs are still dangling off of the trees, where kids play!! That's safe.. We are getting out of here as soon as our lease is up. We recently found a property that's Berkshire owned, and we are so excited to move in there! When Berkshire was here, we had no complaints. But with Karam, I honestly cannot say one good thing about them. I recently heard that Karam is selling the property. It's about time. They bit off way more than they could chew. If you are thinking about moving in here, definitely reconsider. Wait and see if the new owners are any better, then make your decision. But I will never move into a Karam managed property. Nobody should have to go through what they've put all of us through.

Review 450 out of 489

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